Why Did ChatGPT Experience a Global Outage Including in India?
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Synopsis
On June 10, users worldwide reported issues with OpenAI's chatbot, ChatGPT, facing outages and delays. Users in India experienced most complaints, highlighting a significant impact on productivity. OpenAI is investigating the situation and has recently expanded its business offerings, raising questions about its reliability and user experience.
Key Takeaways
- ChatGPT faced widespread outages on June 10.
- Users reported issues primarily with loading and response.
- OpenAI is investigating the root cause of the outage.
- The platform now supports 3 million paying business users.
- New connectors have been introduced to improve workplace efficiency.
New Delhi, June 10 (NationPress) OpenAI's widely-used chatbot ChatGPT encountered a significant outage on Tuesday, affecting users globally, including those in India, who reported difficulties in loading and receiving responses to their prompts.
The organization noted that there are increased error rates and latency impacting users on various AI platforms.
"We are currently looking into the matter," stated the company. Approximately 88 percent of the complaints from India highlighted the chatbot's failure to respond to inquiries, while 8 percent experienced issues with the mobile application, and 3 percent faced API-related challenges.
Downdetector also recorded a surge in user-reported issues.
ChatGPT users quickly turned to X to determine the status of the AI service.
"Everyone is rushing to Twitter (now X) to check if ChatGPT is down for anyone else," shared one user on X.
"Now that ChatGPT is down, I actually have to write my own emails at work. Send prayers," another user commented.
OpenAI now serves 3 million paying business users of ChatGPT, an increase from 2 million announced in February this year. To enhance the offerings for businesses, a comprehensive suite of new workplace tools was introduced in ChatGPT earlier this month.
While employees can currently utilize ChatGPT for prompt responses, connectors (in beta) are a series of integrations that grant each worker immediate access to their company’s shared insights, boosting productivity, effectiveness, and knowledge. Admins can also manage which connectors to enable at the workspace level.
Connectors are now compatible with Dropbox, Box, Sharepoint, OneDrive, and Google Drive, allowing workers to swiftly locate detailed data from their third-party tools without leaving ChatGPT, as stated by OpenAI.
Furthermore, deep research connectors (in beta) have been made available with HubSpot, Linear, and numerous popular Microsoft and Google applications.
Point of View
It is essential to recognize that this outage of ChatGPT reflects both the challenges and growing pains of emerging AI technologies. While it may cause temporary disruption, the rapid expansion of OpenAI's user base suggests a strong demand for AI solutions. As we await further updates from OpenAI, it is crucial to maintain a balanced perspective on the technology's potential and limitations.
NationPress
11/06/2025
Frequently Asked Questions
What caused the ChatGPT outage?
The specific reason for the outage has not been disclosed, but OpenAI reported elevated error rates and latency affecting users.
How many users does OpenAI serve?
OpenAI now supports approximately 3 million paying business users of ChatGPT.
What are connectors in ChatGPT?
Connectors are integrations that enable users to access their company's insights directly within ChatGPT, enhancing productivity.
