Are Banks Really Aiming for a 10% Cost Reduction by 2030 with AI Integration as a Top Priority?

Synopsis
Key Takeaways
- 53% of banks target a minimum 10% cost reduction by 2030.
- 29% aim for reductions exceeding 20% percent.
- Integration of AI is a top priority for operational efficiency.
- Only 24% have met their cost reduction goals so far.
- Partnerships with startups are seen as key to driving innovation.
New Delhi, Sep 1 (NationPress) A recent global report has revealed that 53% of banks are targeting a minimum 10% reduction in costs by the year 2030. Among these, 29% of banks are striving for reductions surpassing 20% percent. Yet, only 24% of them have successfully achieved their cost reduction goals thus far.
A survey conducted with 228 banks indicated that the integration of AI into operations, tackling cyber fraud, and enhancing data analytics capabilities are the top three priorities, according to the report by KPMG International.
The findings reveal that a mere 18% of participants report significant success in their transformation initiatives, while 40% feel well-prepared to spearhead changes.
KPMG analysts noted that many banks could likely realize a 10% cost reduction through straightforward 'cost-out' targets or by employing AI for specific processes.
“Achieving a 20% or 30% reduction will necessitate substantial operational transformation to enhance efficiency, effectiveness, and productivity. This cannot be accomplished solely through workforce reductions,” the report emphasized.
AI and automation are extensively utilized, with 52% of banks employing it for fraud detection and document processing, while 50% use it for customer interactions through chatbots. Furthermore, 82% of banking executives intend to establish partnerships with startups to foster innovation.
Nearly half of all banks predict they can increase their earnings by more than 2.5%% in the next three years, with one in five anticipating growth exceeding 5%%.
“The rapid evolution of technology, regulatory frameworks, and customer expectations requires a decisive and strategic approach. This report outlines a transformative agenda—one that centers on trust, innovation, and agility as the cornerstone of banking's future,” stated Hemant Jhajhria, Head of Consulting at KPMG India.
To combat tighter profit margins and growing regulatory requirements, banks are increasingly leveraging digital technologies, automation, and AI to enhance operational efficiency, cut costs, and improve service delivery, according to the report.