Did Bengal Government's Yatri Sathi App Win a Central Award?
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Synopsis
In a remarkable achievement for West Bengal, the Yatri Sathi ride-hailing app has been awarded by the Union government. This app has revolutionized urban transport in the state, making it a model for others to follow. Discover how it’s transforming the transport landscape while benefiting thousands.
Key Takeaways
- Yatri Sathi has completed over 1.42 crore rides.
- It received the Award of Excellence from MoHUA.
- The app benefits over 1.3 lakh drivers and 45 lakh passengers.
- It integrates various transport services into a single platform.
- Includes SOS buttons for emergency situations.
Kolkata, Nov 10 (NationPress) The Chief Minister of West Bengal, Mamata Banerjee, announced on Monday that Yatri Sathi, the state’s own ride-hailing app managed by the Information Technology & Electronics (IT&E) department, has been honored with an award from the Union government.
In her social media update, she expressed, “This is a proud moment for West Bengal! Yatri Sathi, developed by the IT&E Department, has received the Award of Excellence along with the running trophy for Best Urban Transport Project from MoHUA, Government of India.”
Furthermore, the Chief Minister stated that the Yatri Sathi model has inspired adoption in multiple other states. To date, it has facilitated over 1.42 crore rides, positively impacting over 1.3 lakh drivers and 45 lakh passengers.
She added, “My heartfelt congratulations to everyone involved in this remarkable achievement. What Bengal envisions today, India will follow tomorrow.”
The Yatri Sathi app was launched by the state’s IT&E Department with the aim of integrating traditional metered yellow taxis in Kolkata into a single payment system, eliminating surge pricing and commissions while reducing the role of middlemen.
The West Bengal government has provided Yatri Sathi decals for drivers' vehicles, resulting in over 60 percent of the city’s yellow, blue, and white taxis transitioning to this platform by October 2023.
In May 2025, the app introduced “Where Is My Bus,” a real-time feature that delivers public bus service updates. The app now also allows users to book bike taxis, bus tickets, and ambulances, along with parcel delivery services and tickets to popular Kolkata tourist spots.
Moreover, the app includes SOS buttons for both passengers and drivers in case of emergencies.
Point of View
The recognition of Yatri Sathi underscores the importance of innovative solutions in urban transport. The West Bengal government’s initiative reflects a growing trend towards localized, user-friendly services that prioritize the needs of citizens. As other states look to replicate this model, it may signal a shift in how India approaches urban mobility.
NationPress
10/11/2025
Frequently Asked Questions
What is Yatri Sathi?
Yatri Sathi is a ride-hailing application developed by the Government of West Bengal to facilitate convenient and affordable transportation.
Who awarded Yatri Sathi?
The Yatri Sathi app received the Award of Excellence from the Ministry of Housing and Urban Affairs (MoHUA), Government of India.
How many rides has Yatri Sathi completed?
The app has completed over 1.42 crore rides since its inception.
What services does Yatri Sathi offer?
Yatri Sathi offers taxi bookings, bike taxis, bus tickets, ambulance services, and parcel delivery.
How does Yatri Sathi benefit drivers?
Yatri Sathi provides a platform for drivers to operate without surge pricing or commissions, benefiting their earnings directly.
