Has the Centre Revamped the Sugamya Bharat App for Improved Accessibility?
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Synopsis
The revamped Sugamya Bharat App promises to enhance accessibility for the disabled and elderly in India. With new features like AI support and real-time notifications, the app aims to empower users to report accessibility issues while fostering a more inclusive society.
Key Takeaways
- The Sugamya Bharat App has been revamped to enhance usability.
- New features include an AI-powered chatbot and real-time notifications.
- The app serves as a platform for reporting accessibility issues.
- It aims to promote inclusivity for persons with disabilities and the elderly.
- The government encourages public participation in identifying accessibility challenges.
New Delhi, June 27 (NationPress) - The Sugamya Bharat App (SBA), a prominent initiative by the Government of India aimed at improving accessibility for individuals with disabilities and senior citizens, has been upgraded to offer a more user-friendly and effective experience, as announced by the Ministry of Social Justice and Empowerment on Friday.
This upgrade includes several enhanced features such as a more intuitive and user-friendly interface, alongside an artificial intelligence (AI)-powered chatbot designed to assist users in real-time.
The app will also provide updates and notifications regarding new initiatives aimed at enhancing accessibility and integrating various government schemes along with other essential resources for individuals with disabilities.
As of June 25, the app boasts 14,358 total registered users and has recorded 83,791 downloads (82,291 on Android and 1,500 on iOS), according to the ministry.
Initially launched in 2021 by the Department of Empowerment of Persons with Disabilities (DEPwD), the app acts as a crucial platform for citizens to report accessibility challenges across public infrastructure, transportation, and information and communication technology (ICT) systems.
Users have the capability to upload geo-tagged images of locations where accessibility obstacles are present, allowing authorities to act swiftly.
Significantly, the app has received 2,705 complaints since its launch, with 1,897 resolved successfully, underscoring the government’s commitment to fostering an inclusive environment for all.
The DEPwD continues to urge the public to engage actively in reporting accessibility issues and to support the government’s vision of a barrier-free India.
With the addition of the AI-powered chatbot, the app has become more intuitive and user-friendly, providing real-time insights into government initiatives and schemes.
The app can be downloaded from the Google Play Store for Android devices and the Apple App Store for iOS users.
Point of View
The revamp of the Sugamya Bharat App is a significant step towards ensuring that the voices of persons with disabilities and elderly citizens are heard. By enhancing accessibility and providing a platform for reporting issues, the government demonstrates its commitment to creating an inclusive society where everyone can thrive.
NationPress
27/06/2025
Frequently Asked Questions
What is the Sugamya Bharat App?
The Sugamya Bharat App is an initiative by the Government of India that aims to enhance accessibility for persons with disabilities and the elderly in public infrastructure and services.
What new features have been added to the app?
The app now features a user-friendly interface and an AI-powered chatbot for real-time assistance, along with notifications about new accessibility initiatives.
How many users has the app registered?
As of June 25, the app has 14,358 registered users and has been downloaded 83,791 times.
Can users report accessibility issues through the app?
Yes, users can upload geo-tagged photos of locations with accessibility barriers to facilitate prompt corrective actions.
Where can I download the Sugamya Bharat App?
The app is available for download on the Google Play Store for Android devices and the Apple App Store for iOS devices.
