New Delhi, Dec 5 (NationPress) Air travelers flying with IndiGo throughout the nation encountered significant challenges as extensive flight cancellations led to prolonged delays, confusion, and distress. Passengers from Pune, Bhubaneswar, Patna, Surat, Nagpur, and Mumbai reported being left stranded at airports, many with critical travel needs and lacking clear communication or support from the airline.

In Pune, one distraught traveler shared with IANS, "I have been stuck here since yesterday. My wife has passed away, and her body is still at the hospital. I need to take her back home. It has already been two days, and no help is being provided—not even with travel arrangements or expenses. I am in tremendous mental agony."

Another passenger from Pune expressed their frustration, stating, "I urge the government to intervene. When flights are being cancelled on such a large scale, there must be proper guidelines, oversight, and accountability. My leave from work has now been wasted, and I am stranded without an alternative. The government must take note and ensure such situations are handled better."

A third passenger recounted a similar situation: "Until last night, our flight was confirmed. But in the morning, we received a cancellation message—followed by a web check-in notification which confused everyone. There is chaos everywhere. Our onward travel bookings have also been disrupted, and the entire vacation plan has collapsed."

Another traveler from Pune stated, "We arrived at the airport early this morning only to be told that our flight was cancelled due to a technical fault. They are offering a refund, but that does not resolve our issue. We had to travel due to an emergency, and there is no assistance or solution being offered."

Passengers in other regions also faced challenges.

In Nagpur, a flyer mentioned, "I traveled from Hathgaon because my daughter had an exam. Initially, they announced a delay of two hours, then one hour, and now it is cancelled. I have nowhere to stay. They said they would refund the ticket, but nothing beyond that."

In Mumbai, a passenger remarked, "We are not asking for a refund—we just need to reach our destination. We request the airline to rebook us. If this is for safety reasons, we understand, but passengers must be informed properly instead of being left standing without direction."

Another traveler from Mumbai reported confusion regarding baggage handling: "After the cancellation, nobody guided us about luggage. When I inquired, I was told it was sent to counter 2, and at counter 1, there was no response. This lack of coordination is causing panic among travelers."

Similar scenes were observed in Patna, Bihar, where numerous passengers reported delays and cancellations.

One passenger from Patna mentioned, "Our flight on December 3 was cancelled, and now today’s flight is also cancelled. Nobody knows whether it will operate later or not, and ticket prices on other flights are rising rapidly."

In Surat, Gujarat, a traveler shared, "When I arrived at the airport, I was informed that my flight was cancelled and rescheduled for tomorrow. Now I'm uncertain whether tomorrow's flight will also face the same fate."

In Bhubaneswar, Odisha, international travelers were among those affected.

A passenger complained, "There has been no proper communication. Since last night, I have requested to be shifted to any available flight to Bengaluru, as I have an international connection. Tickets on other flights are unavailable. The government must step in—passengers are helpless and anxious."

Earlier in the day, Delhi Airport issued a fresh passenger advisory, announcing that all IndiGo domestic flights departing from the airport are cancelled until midnight.

Delhi Airport took to social media X and stated, "IndiGo domestic flights departing from Delhi Airport on December 5 are cancelled till midnight today (till 23:59 hours). Operations for all other carriers remain as scheduled."

It further added, "Our dedicated on-ground teams are working diligently with all partners to mitigate the disruption and ensure a comfortable passenger experience. For the latest flight status, please check our official website www.newdelhiairport.in."