What Does the Microfinance Sector Need to Change?

Synopsis
Key Takeaways
- Microfinance plays a critical role in financial inclusion.
- High interest rates and coercive practices are prevalent.
- Empathy and development should guide lenders.
- Preventing over-leveraging is essential for borrower protection.
- Introspection on business models is required for positive outcomes.
New Delhi, June 25 (NationPress) The Reserve Bank of India (RBI) announced that despite the microfinance sector's crucial contribution to financial inclusion, several pressing issues require immediate attention.
Deputy Governor M. Rajeshwar Rao highlighted that the sector is trapped in a harmful cycle of over-indebtedness, exorbitant interest rates, and aggressive recovery tactics in his article featured in the RBI's June bulletin.
Microfinance has emerged as a vital channel for delivering formal financial services to marginalized communities.
"Although there has been a slight reduction in interest rates on microfinance loans in recent months, there are still areas where high rates and substantial margins are evident," Rao stated.
"Some lenders with access to low-cost funds continue to impose margins that are considerably higher than industry norms, often appearing to be excessive," he stressed.
Lenders need to move beyond viewing the sector merely as a high-yielding business and adopt a more empathetic and developmental perspective, acknowledging the socioeconomic impact of microfinance in uplifting vulnerable populations, Rao suggested.
Recently, the frequency of disruptions within the microfinance sector has escalated. Cases of high borrower indebtedness, coupled with coercive recovery measures, occasionally result in tragic outcomes.
Rao advised that it is essential for all stakeholders to proactively address and avert such disruptions. In this context, regulated entities must strengthen their credit evaluation processes to curb over-leveraging of borrowers.
Moreover, they should avoid coercive or unethical recovery methods, ensuring that financial services are provided in a responsible and sustainable manner, he pointed out.
While the business model may be solid, flaws in the organizational structure and incentive schemes designed to deliver services can lead to negative consequences for customers.
"This necessitates a thorough introspection of the models," Rao remarked, emphasizing the need for a clear strategy to achieve enhanced financial inclusion.