Are 2 in 3 Indian MSMEs Now Digitally Equipped to Boost Business Outcomes?

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Are 2 in 3 Indian MSMEs Now Digitally Equipped to Boost Business Outcomes?

Synopsis

A recent report has revealed a significant shift among Indian micro, small, and medium enterprises (MSMEs) towards digital transformation, with 67% demonstrating readiness in various technologies. This trend not only enhances business outcomes but also signals a maturing digital ecosystem, paving the way for future growth and innovation.

Key Takeaways

  • 67% of Indian MSMEs are digitally ready.
  • 62% actively seek digital advisory services.
  • MSMEs are adopting core and advanced technologies.
  • Digital maturity is increasing among MSMEs.
  • MSMEs are key to India's economic aspirations.

New Delhi, June 25 (NationPress) The micro, small and medium enterprises (MSMEs) in India are increasingly adopting technology to improve business outcomes, with 67 percent demonstrating digital readiness across both core and advanced technologies, as per a report published on Wednesday.

The report from CyberMedia Research (CMR) indicates that two out of three MSMEs in India are now digitally equipped, utilizing core technologies such as ERP, CRM, and cloud solutions, alongside advanced technologies like AI, IoT, and data analytics.

According to the report, this suggests a developing digital ecosystem among Indian MSMEs.

Additionally, 62 percent of these enterprises actively seek digital advisory services through MSME-focused online communities, forums, and professional networks. Furthermore, 43 percent of MSMEs claim proficiency in essential digital tools, such as cloud computing, ERP, and CRM systems.

About 23 percent have advanced up the digital value chain by adopting more sophisticated technologies like AI, IoT, and analytics.

The report also states that nearly 59 percent depend on platforms like LinkedIn, X, and WhatsApp for business news, peer learning, and industry insights.

“India's digital momentum is being transformed by an expanding base of MSMEs leveraging technology to enhance competitiveness and innovation. While there are encouraging signs of digital maturity, a significant portion still faces ongoing challenges, particularly in terms of awareness, skills, and cybersecurity,” stated Prabhu Ram, VP- Industry Research Group (IRG), CMR.

He noted that MSMEs are increasingly turning to structured, accessible advisory platforms to close this gap.

According to the research findings, 70 percent of digitally aware MSMEs actively seek digital advisory support.

MSMEs are pivotal in achieving a Viksit Bharat by 2047, making it the perfect time to discuss the collaboration between Industry and MSMEs, celebrating their role in fulfilling India’s aspirations.

India has steadily progressed from being the 10th largest economy a decade ago to currently being the 4th largest. The nation holds immense potential with approximately 60 million enterprises.

Point of View

It's essential to recognize the transformative journey of MSMEs in India. Their increasing adoption of digital technologies reflects a broader trend towards modernization, highlighting both the opportunities and challenges in this sector. Embracing this shift is crucial for India's aspirations towards becoming a global economic leader.
NationPress
25/06/2025

Frequently Asked Questions

What percentage of MSMEs in India are digitally equipped?
According to a recent report, 67 percent of Indian MSMEs are now digitally equipped, utilizing both core and advanced technologies.
What technologies are MSMEs adopting?
MSMEs are adopting a range of technologies from core systems like ERP and CRM to advanced technologies including AI, IoT, and data analytics.
How do MSMEs seek digital advisory services?
62 percent of MSMEs actively seek digital advisory services through online communities, forums, and professional networks.
What role do MSMEs play in India's economy?
MSMEs are crucial for India's economic growth and are expected to contribute significantly towards achieving the vision of a Viksit Bharat by 2047.
What challenges do MSMEs face in digital adoption?
Despite advancements, a sizable segment of MSMEs still encounters barriers related to awareness, skills, and cybersecurity.