Swiggy Increases Platform Fee by 17% to Rs 17.58 Per Order
Synopsis
Key Takeaways
New Delhi, March 24 (NationPress) Following Zomato's recent adjustments, Swiggy has announced a 17% increase in its platform fee, now set at Rs 17.58 per order, compared to the previous rate of Rs 14.99.
The updated charges reflect a hike of approximately Rs 2.59, inclusive of pre-GST, just shortly after Zomato made similar adjustments to its fees.
The new fee structure is now displayed on the Swiggy app, where the company has communicated to users that the change is necessary for sustaining and managing the platform.
This decision follows Zomato's adjustment of its platform fee by about 19% last week, which resulted in an additional Rs 2 per order.
With this latest increase, both food delivery services are charging nearly the same fees of around Rs 17.58 per order, inclusive of GST.
As per the billing information available on its app, Zomato's pre-GST platform fee stands at Rs 14.90 per order, up from Rs 12.50. The platform had initially implemented a fee of Rs 2 per order in August 2023, which has gradually been increased across major markets.
These recent fee hikes are occurring in the context of rising operational and input costs within the food delivery industry, including escalating energy prices like LPG and crude oil, which have raised expenses for both restaurants and delivery partners.
Zomato last adjusted its platform fee in September 2025, moving it up from Rs 6 to Rs 10 per order during the festive period in February. The latest fee adjustments from both companies highlight a broader trend of platforms recalibrating their pricing to maintain profitability in a competitive and costly environment.
On Tuesday, Swiggy's shares were trading at Rs 273.40, reflecting a slight increase of 0.33% on the BSE. However, the stock has dropped over 10% in the last month, nearly 40% over six months, and about 20% year-over-year.
Interestingly, shares of Eternal, the parent company of Zomato, saw an increase of around 2% following the announcement of the platform fee hike.