How successful are the grievance redressal camps 'Ungaludan Stalin'?

Synopsis
Key Takeaways
- 83% of petitions resolved under 'Ungaludan Stalin'.
- Over 14 lakh petitions received across 46 services.
- Focus on urban issues like property tax and drinking water supply.
- Special attention for requests from persons with disabilities.
- Continuous review for effective implementation.
Chennai, Sep 13 (NationPress) Chief Minister M.K. Stalin convened a meeting at the Secretariat on Saturday to assess the progress of the “Ungaludan Stalin” grievance redressal camps. During the meeting, it was revealed that 83 percent of the petitions submitted under this initiative have been successfully resolved.
Since its inception, the program has received 14,54,517 petitions across 46 services covering 15 government departments. Out of these, 7,23,482 petitions have been fully resolved, while 5,97,534 have been accepted for further action, achieving an impressive resolution rate of 83 percent.
While reviewing the progress, the Chief Minister instructed officials to ensure that all eligible petitions are addressed within the designated time frame.
He stressed the importance of prioritizing petitions related to the Revenue, Cooperation, Adi Dravidar Welfare, Energy, Rural Development, and Municipal Administration departments. He specifically called for prompt action on issues regarding property tax and drinking water supply in urban settings.
The Chief Minister also urged the Agriculture Department to accelerate requests for agricultural inputs and machinery to fulfill farmers' needs timely.
He highlighted the necessity for swift action on petitions regarding ration card address changes and 'patta' transfers, while emphasizing that applications from individuals with disabilities should be treated with particular attention.
Stalin further insisted on the timely completion of field verification under the Kalaignar Magalir Urimai Thogai Thittam.
Community-level requests, such as the installation of street lights, construction of link roads, and the provision of drinking water, should also be prioritized, he stated.
He directed department secretaries and district collectors to hold ongoing review meetings under the Chief Secretary's supervision to ensure effective implementation of the scheme. Awareness campaigns regarding the grievance redressal initiative are to be closely monitored as well.
Chief Secretary N. Muruganandam, along with senior officials and department secretaries, attended the review meeting.
The “Ungaludan Stalin” grievance redressal camps, designed to bring governance closer to the citizens, have become a vital platform for individuals to voice their concerns and seek swift resolutions from the state administration.