How is Air India Responding to the Ahmedabad Plane Crash?

Synopsis
Air India CEO Campbell Wilson expressed deep sorrow over the crash of Flight AI171 from Ahmedabad, emphasizing the airline's commitment to supporting affected families and ensuring the accuracy of information during this tragic event.
Key Takeaways
- Air India expresses sorrow over Flight AI171 crash.
- A dedicated helpline is available for families.
- Injured passengers received immediate medical attention.
- Air India is collaborating with emergency response teams.
- Investigation into the crash is ongoing.
New Delhi, June 12 (NationPress) Air India CEO and Managing Director Campbell Wilson expressed profound sorrow on Thursday regarding the devastating crash of Flight AI171, which occurred shortly after departing from Ahmedabad. In his initial remarks following the incident, Wilson described it as a difficult day for the airline, emphasizing that their primary focus is now on assisting passengers, crew members, and their families.
In a video message shared on the social media platform X, Wilson remarked, “This is a difficult day for all of us at Air India. Our efforts are now directed entirely towards addressing the needs of our passengers, crew members, and their loved ones.”
Flight AI171 was a Boeing 787-8 Dreamliner en route from Ahmedabad to London’s Gatwick. Wilson noted that injured individuals received prompt medical attention from local authorities.
He clarified that Air India is collaborating closely with emergency response officials and has dispatched a specialized team of caregivers to Ahmedabad to provide further support on the ground.
“We are actively engaged with the authorities in all emergency response efforts,” he stated.
To assist anxious families and friends, Air India has also initiated a dedicated helpline. “We understand that many are worried about the welfare of their loved ones. A special helpline has been established for friends and family to reach us,” said Wilson.
He stressed the necessity of disseminating only verified and accurate information, asserting that the airline is dedicated to keeping everyone informed without fostering speculation. “Anything we report must be factual and not speculative. We owe that to everyone involved,” he remarked.
Wilson acknowledged that an investigation into the cause of the crash is in progress, but it will require time. For now, Air India’s priority is to support the affected families and assist investigators in every possible way.
“Our teams are working tirelessly to support passengers, crew, and their families, as well as investigators,” he concluded.