What Led to the IndiGo Crisis? DGCA Adjusts Pilot Duty Regulations
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Synopsis
In a swift response to IndiGo's operational crisis, the DGCA has relaxed pilot duty regulations to help stabilize the situation. With nearly 500 flights canceled, the airline faces scrutiny from lawmakers and the public as it strives to normalize operations amidst criticism and regulatory challenges.
Key Takeaways
- The DGCA eased pilot duty regulations to help IndiGo manage its current crisis.
- IndiGo canceled nearly 500 flights, affecting thousands of passengers.
- The government is actively monitoring and addressing the airline's operational challenges.
- Minister Naidu expressed dissatisfaction with IndiGo's handling of the situation.
- Passengers are encouraged to stay informed about cancellations and available support.
New Delhi, Dec 5 (NationPress) The Directorate General of Civil Aviation (DGCA) took prompt action on Friday by relaxing certain pilot duty regulations following a significant staffing shortage at the low-cost carrier IndiGo, which led to the cancellation of numerous flights nationwide.
In an effort to mitigate the escalating crisis, the aviation authority issued a notification providing partial relief on pilot duty rules, specifically lifting a restriction that prohibited airlines from combining leave with weekly rest periods.
The DGCA referenced its previous directive stating that "no leave shall be substituted for weekly rest", explaining, "Given the ongoing operational challenges and requests from various airlines for continuity and stability in operations, it was deemed necessary to reassess this provision."
As a result, the instruction stating that "no leave shall be substituted for weekly rest is hereby revoked with immediate effect," according to the regulator.
The turmoil caused by IndiGo’s cancellation of nearly 500 flights echoed in Parliament, with opposition members accusing the airline of engaging in "monopolistic practices" and criticizing the government for its regulatory leniency.
Additionally, Delhi Airport released a new advisory, indicating that all IndiGo domestic flights departing from the facility would be canceled until midnight.
"IndiGo domestic flights departing from Delhi Airport on December 5, 2025, are canceled until midnight today (until 23:59 hours). Operations for all other airlines remain unaffected," the advisory stated.
During November, IndiGo reported a staggering 1,232 flight cancellations across its operations.
The government has assured that it is closely observing IndiGo’s recovery processes and passenger support initiatives until full operational stability is restored.
The Ministry of Civil Aviation expressed serious concerns regarding the recent operational disruptions and flight cancellations stemming from IndiGo’s network. Civil Aviation Minister Ram Mohan Naidu convened a high-level review meeting with senior IndiGo executives, accompanied by the Secretary of Civil Aviation, the DGCA, senior ministry officials, and representatives from the Airports Authority of India (AAI).
Minister Naidu conveyed his dissatisfaction with how the airline has managed the situation and emphasized that sufficient preparatory time had been provided to ensure a smooth transition to the new regulatory requirements.
Furthermore, the minister instructed IndiGo to urgently restore normal operations and ensure that airfares do not spike due to the current circumstances. He also mandated that the airline proactively inform passengers of any potential cancellations well in advance and ensure that all necessary amenities, including hotel accommodations when required, are provided swiftly to minimize inconvenience.
Point of View
The DGCA's intervention reflects the pressing need for regulatory bodies to adapt swiftly to operational challenges faced by airlines. The operational stability of major carriers like IndiGo is crucial for maintaining public trust and ensuring a reliable travel experience for passengers.
NationPress
05/12/2025
Frequently Asked Questions
What changes did the DGCA make regarding pilot duty regulations?
The DGCA relaxed restrictions that previously prohibited airlines from combining leave with weekly rest periods, allowing for greater flexibility in pilot scheduling.
Why were so many IndiGo flights canceled?
IndiGo faced a significant staffing shortage, which contributed to the cancellation of nearly 500 flights across its network.
What actions is the government taking in response to IndiGo's situation?
The government is closely monitoring IndiGo’s operational recovery and has held meetings with its senior management to address the disruptions.
What has been the reaction from lawmakers regarding IndiGo's cancellations?
Opposition members in Parliament have criticized IndiGo for monopolistic practices and have expressed concerns over regulatory oversight from the government.
What advice has been provided to passengers affected by the cancellations?
Passengers are advised to stay informed about potential cancellations and to seek assistance from IndiGo for accommodation and rescheduling options.
