How is MP Government Advancing E-Governance?
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Synopsis
The Madhya Pradesh government is set to revolutionize urban governance with its ambitious e-Nagar Palika 2.0 initiative, integrating IT and e-governance for enhanced civic services. Discover how this will impact urban development and citizen engagement in the state.
Key Takeaways
- Madhya Pradesh is the first state to integrate all urban local bodies under a single digital platform.
- The e-Nagar Palika 2.0 portal enhances civic service accessibility.
- Real-time dashboards will support effective departmental monitoring.
- GIS integration will facilitate data-driven urban development.
- Online building permit applications will be available for citizens.
Bhopal, July 22 (NationPress) The Urban Development and Housing Department of the Madhya Pradesh government has developed a comprehensive action plan for 2025–26 aimed at enhancing civic services through e-governance and IT integration.
According to the plan, all urban services will be modernized using advanced technologies and will be accessible online via the e-Nagar Palika 2.0 portal and mobile app, as stated by an official to IANS on Tuesday.
The previous version, e-Nagarpalika 1.0, had already transitioned numerous municipal functions to a digital format, including citizen services, grievance resolution, payment methods, and internal processes. The updated platform enhances this by facilitating greater inter-departmental collaboration.
Version 2.0 will link municipal operations with other state-level digital infrastructures and platforms such as the UMANG mobile app. This transition aims to simplify access to civic services and enhance data-sharing among departments, aligning with broader e-governance objectives.
This advanced technology initiative is pioneering, making Madhya Pradesh the first state to consolidate all urban local bodies (ULBs) onto a unified digital platform.
"This initiative aligns with the objectives of Digital India by fostering transparent, efficient, and timely delivery of urban citizen services. Madhya Pradesh proudly stands as the first state in India to unify all its urban local bodies under a single digital portal," said an official.
Moreover, to promote planned and sustainable urban development and ensure effective monitoring of departmental functions, a real-time analytical dashboard is being created.
A significant aspect of this initiative is the integration of the Geographic Information System (GIS) into e-governance, intended to enhance data-driven and transparent urban development. The GIS portal will utilize over 90 key data layers, as per the official.
Additionally, the department is developing an Automated Building Plan Approval System (ABPAS) 3.0 portal, enabling citizens across all urban bodies to secure building permits online.
This advanced system will also facilitate a fully digital approval process for colony development in the near future.
To further strengthen digital governance, initiatives are ongoing to allow bill payments for all tax and non-tax services through a WhatsApp chatbot, alongside providing relevant service information.
Point of View
The Madhya Pradesh government's e-governance initiative marks a significant step towards digital transformation in urban governance. By integrating various municipal services into a single platform, it not only enhances efficiency but also promotes transparency—key elements that resonate with the goals of Digital India.
NationPress
22/07/2025
Frequently Asked Questions
What is the e-Nagar Palika 2.0 platform?
The e-Nagar Palika 2.0 platform is an advanced digital portal launched by the Madhya Pradesh government to enhance urban civic services through e-governance and IT integration.
How does the new platform improve upon the previous version?
It expands the framework of e-Nagarpalika 1.0 by introducing deeper inter-departmental integration and connecting municipal operations with state-level digital infrastructures.
What are the benefits of the GIS integration?
The integration of Geographic Information System (GIS) into e-governance aims to make urban development more data-driven and transparent, enhancing decision-making processes.
Will citizens be able to pay taxes online?
Yes, efforts are underway to enable bill payments for all types of taxes and non-tax services via a WhatsApp chatbot.
What is ABPAS 3.0?
The Automated Building Plan Approval System (ABPAS) 3.0 is a portal that allows citizens to obtain building permits online, streamlining the approval process.
