New Delhi, Dec 30 (NationPress) The New Delhi Municipal Council (NDMC) is set to host the inaugural 'Suvidha Camp' of the New Year on January 3, 2026, aimed at enhancing service delivery and ensuring swift grievance resolution, as stated by an official on Tuesday.

The event will take place at the NDMC Convention Centre located on Jai Singh Road (close to Palika Kendra) in New Delhi from 10:30 a.m. to 12:30 p.m.

This initiative is a crucial element of NDMC's ongoing citizen outreach strategy, designed to foster direct engagement, improve service efficiency, and provide timely grievance resolution.

The Suvidha Camp serves as a comprehensive facilitation platform where residents and stakeholders can obtain information, submit requests, and address issues related to various municipal services.

Participation is encouraged from residents, service users, resident welfare associations, market traders associations, and NDMC staff -- both active and retired -- who can take advantage of immediate support, as per an official announcement.

During the event, citizens can discuss matters related to electricity services (including new connections, disconnections, load modifications, and name changes/transfers), property tax, and birth and death certificates.

Additionally, issues concerning NDMC employees, waterlogging, sanitation, waste management, road repairs, pension schemes (widow, old-age, and disability), as well as reservations for Barat Ghars and public parks, among other NDMC services, will be addressed at the camp.

Dedicated help desks staffed by officials from various NDMC departments will be on hand to offer direct, timely, and effective assistance, ensuring quick resolution of grievances and clarity on processes.

The Suvidha Camp is regularly scheduled for the first Saturday of every month at the NDMC Convention Centre, underscoring NDMC's dedication to transparent, responsive, and citizen-friendly governance, the announcement noted.

In addition to physical camps, NDMC has rolled out the 'Jan Suvidha Portal', a digital and contactless grievance redressal system that allows citizens to file complaints online, track their status, and provide feedback on resolution quality.

The portal is available through the official NDMC website, providing a convenient and accountable service delivery mechanism.

NDMC continues to affirm its commitment to delivering efficient, responsive, and citizen-centric services through both physical and digital avenues, ensuring accessibility, transparency, and an enhanced quality of life for all residents, the official added.