How Did the Ayush Ministry Address 1,116 Public Grievances in Special Campaign 4.0?
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Synopsis
The Ministry of Ayush has successfully resolved 1,116 public grievances through its Special Campaign 4.0, reinforcing its commitment to efficiency and transparency. This initiative, reflecting a proactive approach to citizen services, showcases the Ministry's dedication to high standards in grievance redressal, aiming for enhanced public trust and effective service delivery.
Key Takeaways
- 1,116 public grievances resolved under Special Campaign 4.0.
- Commitment to efficiency and transparency.
- Significant progress in addressing pending matters.
- Preparation for Special Campaign 5.0 with a focus on sustainability.
- Top 10 ranking in grievance disposal among Central Ministries.
New Delhi, Sep 15 (NationPress) The Ministry of Ayush announced on Monday its successful resolution of 1,116 public grievances as part of Special Campaign 4.0.
This initiative reiterates the ministry’s dedication to efficiency, transparency, and cleanliness.
The campaign, which took place from November 2024 to August 2025, aimed at optimizing operations, enhancing workplace conditions, and addressing outstanding issues with renewed diligence.
“Throughout this timeframe, the Ministry made noteworthy strides by resolving 56 references from Members of Parliament, 12 Parliamentary assurances, nine state government references, 10 PMO references, 1,116 public grievances, and 121 public grievance appeals,” it stated.
These accomplishments highlight the Ministry’s ongoing commitment to improving citizen services and institutional efficacy.
Significantly, the Ministry of Ayush has consistently achieved high standards in grievance redressal, maintaining a position among the top 10 in grievance disposal among Central Ministries. This reflects its strong dedication to citizen-centric governance and the timely resolution of public issues.
This achievement emphasizes the Ministry’s proactive stance in fulfilling public expectations while fostering trust in public service delivery.
The government-wide Special Campaign for the Disposal of Pending Matters (SCDPM), which includes public grievance management, initiated its first phase in 2021 and has continued annually since.
In the previous Special Campaign 3.0 in 2024, the Ayush Ministry resolved over 1,300 public grievances and addressed various pending matters, including 33 references from Members of Parliament, 18 Parliamentary Assurances, and 187 public grievance appeals.
“The Ministry is now gearing up for Special Campaign 5.0, which will place a greater emphasis on sustainability, cleanliness, and effective grievance redressal systems,” it noted.
As part of this initiative, Ayush institutes, research councils, and national organizations will intensify cleanliness drives across campuses and public spaces, including herbal gardens, water bodies, bus stations, and community areas.
Point of View
It's evident that the Ministry of Ayush is taking substantial steps towards enhancing citizen engagement and public service delivery. Their proactive measures in grievance redressal are commendable and set an example for other ministries to follow in fostering trust and accountability in governance.
NationPress
15/09/2025
Frequently Asked Questions
What is Special Campaign 4.0?
Special Campaign 4.0 is an initiative by the Ministry of Ayush aimed at resolving public grievances and improving operational efficiency from November 2024 to August 2025.
How many grievances were resolved?
The Ministry of Ayush resolved a total of 1,116 public grievances during this campaign.
What were the goals of the campaign?
The campaign focused on streamlining operations, enhancing workplace conditions, and addressing pending matters with urgency.
What future campaigns are planned?
The Ministry is preparing for Special Campaign 5.0, which will focus on sustainability and effective grievance redressal mechanisms.
How does Ayush rank in grievance disposal?
The Ministry of Ayush consistently ranks among the top 10 Central Ministries for grievance disposal, showcasing its commitment to citizen-centric governance.
