Is India's Workforce Truly Embracing an AI-First Approach?

Synopsis
Key Takeaways
- 59% of leaders are currently using AI agents.
- 93% plan to enhance workforce capabilities with AI within 12-18 months.
- Organizations are evolving to include AI-specific roles.
- Over 51% of leaders prioritize upskilling their workforce.
- AI is redefining collaboration and productivity in businesses.
New Delhi, Aug 20 (NationPress) India’s most innovative organizations, known as frontier firms, are taking the lead in transforming the workplace. These companies are not just adopting AI but are also restructuring their operations to enhance human-agent collaboration. A report released on Wednesday indicates that 59 percent of leaders are currently utilizing AI agents to automate workstreams or business processes across their teams.
According to Microsoft’s '2025 Work Trend Index', Indian leaders are advancing with both confidence and urgency to weave AI into their organizations, with a remarkable 93 percent planning to deploy AI agents to augment workforce capabilities in the next 12-18 months.
This shift is allowing organizations to scale with increased agility, speed, and focus.
“India is undeniably in its AI-first era, with AI adaptability accelerating like never before. We are witnessing a workforce that is not only embracing AI but also integrating it into the core of daily operations—capitalizing on its speed, accuracy, and constant availability to foster real transformation,” stated Puneet Chandok, President of Microsoft India and South Asia.
Leaders are enhancing their operations, with AI becoming a genuine thought partner—stimulating creativity, expediting decisions, and reinventing collaboration, Chandok further explained.
Business leaders in India are making bold decisions in response to the rapid rise of AI.
“An astounding 90 percent believe this year is crucial for reassessing core strategies and operations—the highest globally. With 64 percent focusing on boosting productivity and 93 percent assured they will use digital agents to enhance workforce capacity within the next 12-18 months,” the Microsoft report noted.
Organizations are preparing for a new wave of jobs as AI becomes more woven into daily processes.
The organizational structure is evolving to include roles such as software operators, agent supervisors, and AI workflow designers.
“92 percent of leaders are considering incorporating AI-specific roles, and 57 percent anticipate their teams will develop multi-agent systems for automating complex tasks,” the report revealed.
This signifies a transition toward dynamic, AI-driven teams where each employee acts as a change architect.
Organizations are amplifying their skilling initiatives to support this transformation.
“51 percent of leaders identify upskilling as their primary focus over the next 12-18 months, with 63 percent of managers expecting AI training to become a fundamental team responsibility within five years,” Microsoft reported.
The findings underscore India’s readiness to take the lead in an AI-powered future.
With 66 percent of employees and 80 percent of leaders already acquainted with AI agents, and a workforce eager to regard AI as both a thought partner and a productivity enhancer, the groundwork is solid, according to the report.
“Today, we’re not just spearheading businesses—we’re steering them with AI. This is not merely a technological upgrade; it’s a cultural shift rooted in continuous learning, application, refinement, and scaling,” remarked Himani Agrawal, Chief Operating Officer of Microsoft India and South Asia.