CUET-UG 2026 delay: TCS admits technical glitch, NTA assures full exam time
Synopsis
Key Takeaways
A technical glitch by exam technology provider Tata Consultancy Services (TCS) delayed the morning shift of the Common University Entrance Test (CUET-UG) 2026 by approximately two hours at several centres on 30 May 2026, prompting a public apology from TCS and assurances from the National Testing Agency (NTA) that no candidate would be disadvantaged.
What Happened
The disruption affected the morning session of the computer-based CUET-UG examination, with candidates at multiple centres unable to commence their papers on schedule. The NTA announced revised timings after the delay was confirmed, attributing the fault directly to its service provider. 'M/s TCS has reported that a technical glitch at their end delayed the commencement of CUET (UG) 2026 at some centres on 30.05.2026,' the NTA stated in a post on X.
TCS Response and Resolution
K. Krithivasan, CEO and Managing Director of TCS, issued a formal statement acknowledging the incident. He said the issue was 'promptly identified and resolved by our technical teams and the examination has since resumed without any impact to the sanctity of the exam.' Krithivasan added: 'We regret the inconvenience. Our teams are actively monitoring all systems. We remain committed to working closely with NTA to ensure seamless conduct of the computer-based tests.'
NTA Assurance to Students
The NTA confirmed the glitch had been resolved and that the exam was being conducted with full compensatory time, ensuring no candidate lost any portion of their allotted paper duration. Morning-session candidates were permitted to exit only after completing the full paper. The agency said it 'sincerely regrets the inconvenience caused to students and parents.'
Context and Scale of CUET-UG
The CUET-UG serves as a common admission gateway to undergraduate programmes across central universities, designed to provide equal opportunity to candidates from rural and remote areas alongside urban centres. Registration for the 2026 edition opened in the first week of April 2026. In the previous cycle, 13.54 lakh students had registered for CUET-UG 2025, underlining the scale and stakes of any technical failure.
This is not the first time a high-stakes national examination has been disrupted by infrastructure failures, raising recurring questions about the robustness of third-party technology contracts for large-scale computer-based tests. With millions of students' university admissions hinging on these exams, the pressure on both NTA and its vendors to deliver flawless execution remains immense. The NTA is expected to review the incident with TCS to prevent a recurrence in subsequent shifts and examination days.