What Consequences Will SK Telecom Face After the $67 Data Breach Payment Order?
Synopsis
Key Takeaways
- SK Telecom is mandated to compensate users for a significant data breach.
- The total payout exceeds $1.5 billion, highlighting the impact of data security failures.
- The ruling underscores the importance of consumer protection in the digital age.
- Regulatory bodies are taking strong actions against data breaches.
- This incident serves as a wake-up call for the telecom industry.
Seoul, Dec 21 (NationPress) In a significant ruling, South Korea's state-run consumer protection agency has mandated SK Telecom Co to compensate each user with 100,000 won (approximately $67) following a substantial data breach earlier this year.
This decision from the Korea Consumer Agency was spurred by a request for dispute mediation from 58 consumers in May, after a breach that impacted all 23 million users of the company, as reported by Yonhap news agency.
In April, SK Telecom revealed a significant leak of universal subscriber identity module (USIM) data from its servers, leading the company to offer complimentary USIM replacements to its users and instigating a regulatory investigation.
In August, the Personal Information Protection Commission (PIPC) penalized SK Telecom with a record fine of 134.8 billion won.
The agency noted, "Considering the joint investigation conducted by the government and private sector in July and the ruling by the PIPC, it was recognized that the hacking incident caused damage to consumers."
"SK Telecom bears the responsibility to compensate individual consumers for the damages," the agency added.
As per the ruling, Korea Consumer Agency has instructed SK Telecom to implement a 50,000 won reduction in monthly subscription fees along with 50,000 won in credits, totaling 100,000 won per user.
If SK Telecom agrees to the ruling within 15 days of receiving the notice, the agency will initiate compensation for consumers who did not participate in the mediation.
The total estimated payout of approximately 2.3 trillion won (around $1.5 billion) surpasses SK Telecom's projected net profit of 1.43 trillion won for 2024, amounting to about 13 percent of its anticipated sales of 17.94 trillion won.
Following the announcement, SK Telecom stated, "We will carefully review the ruling and make a thoughtful decision."