Mid-sized Global Capability Centers to Establish 120 Centres, Generating 40,000 Jobs in India by 2026
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Synopsis
A recent report reveals that mid-sized Global Capability Centers (GCCs) in India are set to grow significantly, establishing over 120 new centers by 2026 and creating 40,000 jobs. This growth is driven by increased investments and confidence in the GCC market, particularly in the Delhi-NCR region.
Key Takeaways
- Mid-sized GCCs are growing at a 6.2% CAGR.
- 120 new centers expected by 2026.
- 40,000 new jobs to be created.
- 65% of mid-sized firms plan to increase GCC investments.
- Delhi-NCR is a key growth area.
New Delhi, April 24 (NationPress) Mid-sized Global Capability Centers (GCCs) are witnessing remarkable advancement in India, surpassing the overall GCC market with a 6.2 percent compound annual growth rate (CAGR) against the market average of 4.5 percent, according to a report issued on Thursday.
The Inductus GCC survey indicates that India is set to welcome over 120 new mid-market GCCs by 2026, which could generate 40,000 new jobs, adding to the existing network of over 800 centers that currently employ 220,000 professionals.
The mid-market GCC segment is anticipated to experience a 15-20 percent revenue growth from 2024 to 2026, reflecting the strong confidence that global firms have in these operations.
The report highlights that these mid-sized establishments, which employ between 200-1,000 professionals, are swiftly becoming a strategic choice for international companies in search of specialized skills and operational flexibility.
Additionally, the survey found that 65 percent of mid-sized firms plan to boost their GCC investments in the next two years, viewing their operations in India as vital for advancing their innovation agendas.
Companies report significant cost advantages, achieving 30-40 percent savings by utilizing Indian GCCs compared to other global sites.
This enables organizations to redirect savings towards innovation and other strategic goals. By 2024, mid-market GCCs are expected to represent nearly 50 percent of India's total GCC landscape, showcasing their increasing dominance in the sector.
The Delhi-NCR region, especially Noida and Greater Noida, is becoming a favored hub for these centers, leading to a substantial economic impact through job generation, infrastructure enhancement, and growth in ancillary services. The report indicates that the expansion of these centers into tier-2 and tier-3 cities is fostering local employment opportunities and broader regional economic advancement.
The survey also revealed high adoption rates of transformative technologies among mid-sized GCCs. Artificial Intelligence and Machine Learning are being utilized for automation and predictive analytics, while Cloud Computing adoption has exceeded 70 percent, facilitating scalability and remote operations. Improved cybersecurity measures are safeguarding sensitive operations, and there is an increasing implementation of IoT in specific sectors.
Inductus CEO Alouk Kumar stated, "Mid-sized GCCs have transformed from mere cost-saving centers into strategic innovation hubs driving essential business functions. Our findings clearly show that the sweet spot for many corporations now resides in these focused, agile operations that can provide specialized capabilities without the challenges of larger-scale centers."
