How has OpenAI reached 3 million paying business users of ChatGPT?

Synopsis
OpenAI's ChatGPT has reached a remarkable milestone of 3 million paying business users, reflecting a growing demand for AI-powered productivity tools. With new connectors and features, companies can now leverage ChatGPT to enhance their operations significantly.
Key Takeaways
- 3 million paying users reflect growing AI demand.
- New connectors enhance productivity and data access.
- MCP facilitates secure integration of proprietary tools.
- Record mode streamlines meeting documentation.
- ChatGPT supports Team, Enterprise, and Edu users.
New Delhi, June 5 (NationPress) OpenAI has announced that it now boasts 3 million paying business users of ChatGPT, a significant increase from the 2 million reported in February this year. The company attributes this growth to the rising demand for ChatGPT products as businesses strive for enhanced productivity, efficiency, and strategic operations.
To further assist companies, a wide array of new AI-powered workplace tools have been introduced in ChatGPT.
While employees currently leverage ChatGPT for quick answers, the new connectors (in beta) offer integrations that provide instant access to a company’s collective knowledge, thus boosting productivity, effectiveness, and informed decision-making. Admins have the ability to manage which connectors are enabled at the workspace level.
These connectors are compatible with Dropbox, Box, SharePoint, OneDrive, and Google Drive, allowing users to efficiently retrieve detailed data from their third-party applications without exiting ChatGPT, according to OpenAI.
For instance, a researcher could utilize the Box connector to swiftly access quarterly sales metrics stored in PDFs or spreadsheets within Box. ChatGPT will organize and clearly present the data while adhering to the organization’s existing user-level permissions, complete with citations.
Moreover, deep research connectors (in beta) are now available with HubSpot, Linear, and various Microsoft and Google tools.
These connectors enhance the Deep Research feature, which acts as an agent conducting multi-step research for intricate tasks by gathering, synthesizing, and presenting information from both third-party tools and the web. Users can merge external data with company insights to create a comprehensive set of findings akin to a research analyst's report.
Currently, connectors are accessible to all Team, Enterprise, and Edu users. Customers can also utilize MCP to safely link any of their tools—including proprietary systems—to ChatGPT deep research in a standardized manner.
MCP is swiftly becoming the industry standard for extending AI models in an open and flexible manner. This is why support for ChatGPT Team, Enterprise, Plus, and Pro is being expanded, alongside the API support that was announced last month.
The record mode in ChatGPT allows Team users to document and transcribe meetings or brainstorming sessions, automatically generating clear notes, timestamped citations, and AI-powered suggestions.
This feature also integrates smoothly with internal resources like documents and saved files, facilitating easier recall of past decisions or follow-up actions, as noted by the company.