TRAI Requests Input on Enhanced Digital Connectivity Ratings for Properties
Synopsis
The Telecom Regulatory Authority of India (TRAI) is seeking public feedback on its new consultation paper aimed at improving property ratings based on digital connectivity. The proposed changes include adding half-star increments to the existing rating scale, enhancing transparency and accountability.
Key Takeaways
TRAI is seeking feedback on enhancing property ratings.
A new nine-level rating scale with half-star increments is proposed.
In-building digital connectivity is essential for user experience.
Final ratings will only be awarded post-construction.
An Optional Digital Connectivity Audit can be conducted for improvements.
Mumbai, February 27 (NationPress) - The Telecom Regulatory Authority of India (TRAI) has introduced a consultation paper titled 'Review of the Rating of Properties for Digital Connectivity Regulations 2024' on Friday, suggesting enhancements to the rating system by adding more half-star increments.
Given that a considerable amount of data usage takes place inside buildings, especially following the rollout of advanced mobile technologies like 4G and 5G, the importance of in-building digital connectivity has become essential for enhancing User Experience and Quality of Service (QoS).
The proposed framework for rating properties based on digital connectivity aims to foster cooperation among Property Managers, Digital Connectivity Rating Agencies (DCRAs), service providers, and other relevant parties. This initiative seeks to ensure transparency, accountability, and sustainability, as stated in an official announcement.
To better distinguish performance levels, TRAI has suggested expanding the existing five-star rating system to nine levels by incorporating half-star increments.
These changes are expected to enhance consumer transparency, tackle practical challenges faced by Property Managers and DCRAs during implementation, and ensure that the framework aligns with real-world situations, while maintaining its fundamental objectives, principles, and assessment methods.
On October 25, 2024, TRAI had announced the 'Rating of Properties for Digital Connectivity Regulations, 2024,' aimed at evaluating properties based on their readiness for digital connectivity. Subsequently, the Rating Manual to facilitate the implementation was released in 2025.
The consultation paper also proposed a design-stage assessment and certification process for properties still under construction, allowing for early evaluations while deferring final ratings until after completion, according to the statement.
The final Digital Connectivity Rating will continue to be issued only upon the completion of construction and 'Due Diligence Stage–II,' thereby ensuring the integrity of the assessment process.
Moreover, TRAI has suggested introducing an Optional Digital Connectivity Audit mechanism, enabling property managers to hire a registered DCRA to conduct a digital connectivity audit in accordance with the established evaluation criteria and sub-criteria for enhancement purposes.
Point of View
I view TRAI's initiative to improve digital connectivity ratings as a crucial step towards enhancing user experience and ensuring that properties meet modern digital demands. The proposed updates reflect a commitment to transparency and collaboration among stakeholders, which is essential for adapting to the evolving technological landscape.
NationPress
6 May 2026
Frequently Asked Questions
What is the purpose of TRAI's consultation paper?
The consultation paper aims to gather feedback on improving the rating system for properties based on their digital connectivity, proposing the introduction of half-star levels to better differentiate performance.
How will the new rating scale work?
The new scale will expand the current five-star system to nine levels, incorporating half-star increments to provide a more nuanced evaluation of digital connectivity.
What is the significance of in-building digital connectivity?
In-building digital connectivity is vital as a large portion of data consumption occurs indoors, especially with the introduction of advanced mobile technologies like 4G and 5G.
Will the final ratings be awarded during construction?
No, final Digital Connectivity Ratings will only be awarded after the completion of construction and a thorough assessment process.
What is the Optional Digital Connectivity Audit?
The Optional Digital Connectivity Audit allows property managers to engage a registered DCRA to evaluate their properties against set criteria for improvement.
