Are Booking and Check-in Services at Akasa Air Unavailable?
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Synopsis
Akasa Air is facing technical issues impacting booking and check-in services. Passengers are advised to arrive early at the airport and utilize the helpline for assistance. The airline is actively working to resolve these issues. Stay informed about your travel plans amidst this disruption.
Key Takeaways
- Akasa Air facing technical difficulties affecting online services.
- Booking and check-in services may be temporarily unavailable.
- Passengers advised to arrive early for check-in at counters.
- 24x7 helpline available for assistance: +91 9606 112131.
- Heavy rainfall may cause additional delays in certain regions.
New Delhi, Sep 23 (NationPress) - On Tuesday, the Indian airline Akasa Air notified its passengers about technical difficulties affecting its operations, leading to the temporary unavailability of several online services.
In a statement shared via the social media platform X, the airline mentioned that services related to booking, check-in, and managing bookings might not be accessible.
"Currently, our systems are undergoing intermittent challenges, causing some online services, including booking, check-in, and managing bookings, to be temporarily unavailable," Akasa Air conveyed in their announcement.
The airline reassured customers that dedicated teams are collaborating with service providers to remedy the situation.
"We sincerely apologize for the inconvenience and assure you that our teams are diligently working with our service provider to resolve the issues as quickly as possible," the airline stated.
Passengers with urgent travel plans are encouraged to arrive at the airport ahead of time and complete the check-in process at the airline's counters.
“We request passengers with immediate travel plans to arrive early to check-in at our counters,” the airline advised.
For further assistance, the airline has provided its 24x7 Akasa Care Centre helpline: +91 9606 112131.
"For any help, please reach out to our 24x7 Akasa Care Centre at +91 9606 112131, and our team will be happy to assist you," they added.
This system glitch follows a notification from Akasa Air the previous day, warning about potential delays due to heavy rainfall in Mumbai, Kolkata, and Pune.
"Due to significant rainfall in certain regions of Mumbai, Kolkata, and Pune, we expect slow-moving traffic and congestion on roads leading to the airport," stated Akasa Air on their X post.
On Monday, the airline recommended travelers to account for extra travel time due to traffic delays on roads leading to the airports.
“We understand that this may disrupt your travel plans and appreciate your understanding,” Akasa Air had expressed in their previous update.
Point of View
It is vital to recognize the challenges faced by Akasa Air and the impact on passengers. The airline's transparency in communicating technical difficulties is commendable. While disruptions can be frustrating, the proactive measures taken by Akasa Air, including providing helpline numbers and advising early airport arrivals, reflect their commitment to customer service. We encourage passengers to stay informed and patient during this time.
NationPress
23/09/2025
Frequently Asked Questions
What technical issues is Akasa Air facing?
Akasa Air is experiencing intermittent technical issues that are affecting their online booking, check-in, and management services.
What should passengers do if they have immediate travel plans?
Passengers with urgent travel plans are advised to arrive early at the airport and complete the check-in process at the airline's counters.
How can I contact Akasa Air for assistance?
You can contact the 24x7 Akasa Care Centre at +91 9606 112131 for any assistance you may need.
Are there any other travel delays affecting Akasa Air?
Yes, Akasa Air has also warned passengers about potential delays due to heavy rainfall in Mumbai, Kolkata, and Pune.
How is Akasa Air addressing the technical issues?
The airline has assured passengers that their teams are actively working with service providers to resolve the technical issues as quickly as possible.
