Did CBSE Launch a 15-Day Helpline and Free Counselling for Class 10 and 12 Students After Results?
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Synopsis
The CBSE has launched a 15-day helpline for students after announcing Class 10 and 12 results. This initiative aims to provide essential psychosocial support through free counselling services, ensuring students' emotional well-being as they prepare for upcoming national examinations.
Key Takeaways
- CBSE helpline operational until May 28, 2025.
- Free psychosocial counselling for emotional support.
- 24/7 IVRS support available for immediate assistance.
- Tele-counselling by trained experts during specific hours.
- Access valuable resources on mental health online.
New Delhi, May 14 (NationPress) In an effort to aid students following the announcement of the Class 10 and 12 board exam results, the Central Board of Secondary Education (CBSE) has initiated its second wave of complimentary psychosocial counselling services. The helpline commenced on May 13 and will remain operational until May 28, 2025.
With the CBSE revealing results for over 37 lakh candidates—more than 22 lakh successfully passing Class 10 with an impressive 93.66% success rate, and nearly 15 lakh passing Class 12 with an 88.39% pass rate—the board has taken steps to ensure the emotional health of students and their families during this challenging period. Students can access their CBSE Result 2025 mark sheets by using their login information, including the roll number, admit card ID, school code, and date of birth.
This free counselling initiative provides various support options. Students and parents can utilize:
IVRS Support (24/7): By calling 1800-11-8004, individuals can receive quick answers to queries regarding stress management, time management, and other exam-related issues.
Tele-Counselling: From 9:30 a.m. to 5:30 p.m., 65 qualified professionals, encompassing principals, counsellors, and special educators from CBSE schools both in India and abroad, will be available to offer assistance.
Online Resources: The CBSE website and its YouTube channel feature podcasts and videos on mental health and managing academic pressure.
To utilize these services, students can navigate to the "Counselling" section on the CBSE website or visit the official CBSE HQ YouTube channel.
This considerate initiative arrives at a pivotal moment when students are not only contemplating their board results but also gearing up for national exams like CUET, JEE, and NEET. CBSE’s counselling services are designed to prioritize students' emotional well-being as they chart their future academic paths.
Point of View
I believe that the CBSE's initiative to offer a 15-day helpline and free counselling services underscores a necessary commitment to the emotional well-being of students. This proactive approach is crucial, especially in an educational landscape where mental health has become a priority. It reflects the board's understanding of the challenges students face and their responsibility to support them effectively.
NationPress
09/06/2025
Frequently Asked Questions
What is the duration of the CBSE helpline?
The CBSE helpline is available from May 13 to May 28, 2025.
How can students access their results?
Students can view their CBSE Result 2025 mark sheets using their roll number, admit card ID, school code, and date of birth.
What types of support does the counselling service offer?
The counselling service offers IVRS support, tele-counselling from trained experts, and online resources such as podcasts and videos.
What are the operating hours for tele-counselling?
Tele-counselling is available from 9:30 a.m. to 5:30 p.m.
Why is this initiative important?
This initiative is vital as it addresses the emotional challenges students face after their board results and supports their mental health during exam preparations.
