Delhi Police, under the special anti-cyber fraud initiative Operation Cy Hawk, have dismantled an organised e-commerce fraud syndicate that systematically cheated vendors by tampering with online delivery and logistics systems. Four accused — including three insider employees and one receiver of stolen property — were arrested, and artificial jewellery worth approximately ₹6.5 lakh has been recovered.

How the Fraud Was Uncovered

The investigation was triggered by a complaint from Wercatalist Pvt. Ltd., a logistics partner handling collection and delivery of Flipkart consignments. During an internal audit at the company's warehouse at Y-36, Sanjay Colony, Okhla Phase-II, staff detected multiple high-value jewellery consignments arriving in tampered or empty condition. The company flagged the anomaly to police, prompting registration of FIR No. 326/2026 under Sections 318(4) and 3(5) of the Bharatiya Nyaya Sanhita (BNS) at Police Station Okhla Industrial Area.

The Modus Operandi

Investigators found that pickup staff Arpit Kashyap and Akash Rathore, acting in concert with tempo driver Mohit Kumar, exploited their access to vendor portals and parcel movement systems. The trio allegedly generated high-value jewellery pickup orders, collected genuine consignments from vendors, and then cancelled the orders before reaching the warehouse. They opened the packages, removed the jewellery, repacked the boxes, and deposited the tampered parcels — creating a false impression of intact delivery.

The stolen items were subsequently offloaded at discounted rates to Anmol alias Anmol Poddar, who allegedly bought the jewellery without bills or any verification of lawful source, making him liable as a receiver of stolen property.

Digital Forensics Cracked the Case

The investigating team deployed a combination of technical surveillance, digital forensic analysis, and ground intelligence. Scrutiny of vendor portal activity, order IDs, parcel movement logs, route sheets, and mobile phone records revealed a consistent pattern: high-value orders were created and then cancelled, followed by the deposit of tampered parcels. This digital trail established a clear criminal conspiracy among the four accused.

Notably, the scheme exploited insider access at every stage — from order generation to physical delivery — highlighting a systemic vulnerability in third-party logistics operations serving major e-commerce platforms.

Recovery and Next Steps

Artificial silver jewellery worth approximately ₹6.5 lakh has been seized. Verification of the recovered items against vendor invoices and shipment records is currently underway, according to police. Further recovery efforts and a probe into the antecedents of all four accused are in progress. This bust is part of Delhi Police's broader Operation Cy Hawk, a dedicated initiative targeting organised cyber and e-commerce fraud networks in the capital.