How is NHAI Improving User Awareness of Monthly and Annual Passes?

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How is NHAI Improving User Awareness of Monthly and Annual Passes?

Synopsis

Discover how the National Highways Authority of India is enhancing user awareness by displaying crucial information about the 'Local Monthly Pass' and 'Annual Pass' at toll plazas. Stay informed about rates, procedures, and accessibility to streamline your travel experience on national highways.

Key Takeaways

  • NHAI is enhancing transparency at toll plazas.
  • Information on Local Monthly Pass and Annual Pass will be clearly displayed.
  • Passes can be acquired via simple documentation.
  • Information available in multiple languages for accessibility.
  • Annual Pass valid at approximately 1,150 toll plazas.

New Delhi, Oct 24 (NationPress) The National Highways Authority of India has instructed its field offices to clearly display details about the availability of the ‘Local Monthly Pass’ and ‘Annual Pass’ at all toll plazas to improve transparency and boost user awareness, as stated by the government on Friday.

This initiative is designed to ensure that commuters are thoroughly informed about the availability, pricing, and procedures for acquiring the Local Monthly Pass and Annual Pass facilities, according to an official statement.

Information will be showcased on signage boards at prominent locations, such as toll plaza approaches, customer service areas, and entry or exit points, in English, Hindi, and local dialects, as noted by the Ministry of Road Transport & Highways.

The NHAI has mandated its field offices to install these boards at toll plazas for a duration of 30 days and to ensure that all signage is easily visible both day and night, in accordance with the applicable toll regulations. To further enhance accessibility, this information will also be made available on the Rajmargyatra mobile app and relevant NHAI project websites.

The ‘Local Monthly Pass’ can be obtained by residents with private vehicles living within a 20 km (or as applicable) radius of a toll plaza by submitting their Aadhar card, Vehicle Registration Certificate, and proof of residence.

This monthly pass is issued at the toll plaza helpdesk following document verification, as indicated by the ministry.

In a similar vein, the ‘Annual Pass’ is valid for one year or 200 toll plaza crossings and is exclusively for private vehicles, including cars, jeeps, or vans.

The annual pass can be purchased through the Rajmargyatra application and is activated digitally on the valid FASTag linked to the vehicle after a one-time payment of Rs. 3,000. This pass is valid at approximately 1,150 toll plazas on national highways and expressways throughout the country.

Point of View

The NHAI's initiative to enhance transparency regarding toll passes is a commendable step that aligns with public interest. By ensuring that vital information is readily accessible, the NHAI not only fosters trust but also encourages informed travel among users. This approach reflects a broader commitment to improving infrastructure and user experience.
NationPress
27/10/2025

Frequently Asked Questions

What is the eligibility for the Local Monthly Pass?
The Local Monthly Pass is available for commuters with private vehicles who reside within a 20 km radius of a toll plaza, requiring an Aadhar card, Vehicle Registration Certificate, and proof of address.
How much does the Annual Pass cost?
The Annual Pass costs Rs. 3,000 and is valid for one year or 200 toll plaza crossings.
Where can I find information about these passes?
Information about the Local Monthly Pass and Annual Pass will be displayed at toll plazas and can also be accessed via the Rajmargyatra mobile app and NHAI project websites.
Can the Annual Pass be purchased online?
Yes, the Annual Pass can be purchased through the Rajmargyatra application.
In how many languages will the information be available?
Information will be provided in English, Hindi, and local regional languages.
Nation Press