Why Did Raghav Chadha Slam the ‘10-Minute Delivery’ Culture?
Synopsis
In a powerful address in Rajya Sabha, Raghav Chadha highlighted the plight of gig workers, calling for urgent government action to address the dangerous 10-minute delivery model. He emphasized their crucial role in the economy and the appalling working conditions they endure. This article dives into his compelling arguments for protecting these invisible warriors.
Key Takeaways
Urgent action needed : The government must intervene to protect gig workers.
10-minute delivery is perilous : It creates unsafe working conditions.
Social security is lacking : Gig workers do not have health insurance or job security.
Invisible workforce : Gig workers are essential yet often overlooked.
Call for dignity : Workers deserve fair pay and recognition.
New Delhi, Dec 5 (NationPress) During the Zero Hour in Rajya Sabha on Friday, Aam Aadmi Party MP Raghav Chadha from Punjab raised a critical issue by calling for urgent governmental action to safeguard the rights of millions of delivery personnel he termed as “gig workers”.
He criticized the “perilous” 10-minute delivery model promoted by “quick-commerce platforms”.
Labeling delivery workers from Zomato, Swiggy, and others, along with service partners from Urban Company, as the “invisible wheels of the Indian economy”, Chadha pointed out that unicorn companies have reached billion-dollar valuations at the expense of the “broken backs and risked lives” of these employees.
“Every time we press a button on our phone -- ‘Your order is on its way’, ‘Your ride has arrived’ -- there is a human being racing against time, jumping red lights, overspeeding, because if he is late by even a minute, his rating drops, incentives vanish, or worse, his ID gets blocked,” the Rajya Sabha MP emphasized.
He outlined three significant challenges faced by gig workers, noting that the trending 10-minute delivery compels riders to flout traffic regulations and endanger their lives daily to avoid customer complaints and negative ratings. He stated they endure 12-14 hours in extreme heat, severe cold, toxic pollution, and heavy rain without protective gear, all while working under inhumane conditions. Furthermore, he pointed out the total lack of social safeguards, including the absence of permanent employment, meaningful accident or health insurance, and job security.
“They mask their pain, insecurity, and despair behind a forced smile, hand over your parcel, and plead -- ‘Sir, please give a five-star rating’. They are not machines; they are someone’s father, husband, brother, or son,” Chadha passionately argued.
Calling for immediate deliberation, the AAP leader urged Parliament to at least discuss the “pressure of 10-minute delivery” on gig workers’ rights to social security.
“The nation's progress relies on the efforts of these silent warriors,” he stated.
In a social media post, Chadha remarked, “Zomato & Swiggy delivery boys, Blinkit & Zepto riders, Ola & Uber drivers, Urban Company plumbers, and technicians deserve dignity, protection, and fair compensation.”
Point of View
It's imperative to recognize the voices of gig workers who form the backbone of modern delivery services. Raghav Chadha's statements in Parliament highlight a critical gap in the social security framework for these individuals. It’s essential that policymakers address the pressing need for protective measures and fair compensation, ensuring that the rights of these workers are upheld as the economy evolves.
NationPress
9 May 2026
Frequently Asked Questions
What is Raghav Chadha's stance on gig workers?
Raghav Chadha advocates for the protection and rights of gig workers, highlighting the dangers they face under the current delivery models.
What issues do gig workers face according to Chadha?
Chadha points out that gig workers face extreme working conditions, lack of social security, and pressure to meet unrealistic delivery times.
What does Chadha mean by 'invisible wheels of the Indian economy'?
He refers to gig workers as essential yet overlooked contributors to the economy who deserve recognition and support.
What action does Chadha want from the government?
He calls for immediate government intervention to establish protections and rights for gig workers.
How does the public perceive gig workers?
Many view them as essential service providers, but their struggles and rights often go unnoticed.
