Did Rajasthan Issue 37,251 Domestic Electricity Connections in 20 Days?
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Synopsis
In an impressive move ahead of Diwali 2025, Rajasthan's Discoms have issued a remarkable 37,251 domestic electricity connections within a span of just 20 days, reflecting the government's commitment to accessible energy for every household.
Key Takeaways
- Rajasthan Discoms issued 37,251 domestic connections in 20 days.
- New 'Star Rating' feedback system implemented.
- Streamlined processes for speedy connection delivery.
- Continuous consumer engagement through the 'Bijli Mitra' app.
- Valuable insights gathered from 75,746 consumers.
Jaipur, Oct 25 (NationPress) Aligned with the vision of Chief Minister Bhajan Lal Sharma, Rajasthan’s Discoms are making remarkable advancements in delivering quality, accessible, and consumer-focused electricity services. These efforts aim to enhance service delivery while introducing innovations that promote accountability and transparency.
In preparation for Diwali 2025, a special campaign was launched by the Discoms which successfully provided 37,251 domestic electricity connections throughout the state.
To foster consumer engagement, Jaipur Discom has implemented a 'Star Rating' feedback system, allowing direct consumer input to improve service quality.
The campaign prioritized resolving pending cases and delivering new connections in an efficient manner. Discoms streamlined all essential processes - including document verification, site inspections, and demand note issuance - while ensuring timely access to line materials at storage facilities.
Consequently, Jaipur Discom provided 17,373 connections, Ajmer Discom issued 15,433 connections, and Jodhpur Discom delivered 4,445 connections. This accomplishment showcases the government's proactive efforts in guaranteeing timely electricity access for all households.
To boost accountability and monitor service quality, Jaipur Discom has created an independent feedback system for consumers obtaining new connections.
Once a domestic connection is activated, consumers receive an SMS link to download the 'Bijli Mitra' mobile application.
By entering their 'K' number, users can rate their experience from 1 to 5 stars through a feedback pop-up. These ratings are reviewed monthly at both circle and subdivision levels, with the offices of Superintending Engineer and Assistant Engineer ranked according to performance.
This initiative enables continuous enhancements in service delivery and improved oversight of field officers and staff, according to officials.
In addition to app-based feedback, Jaipur Discom has also been gathering consumer perspectives through its helpline 181.
From April 1 to August 15, 2025, a total of 75,746 consumers who recently received connections were contacted, collecting valuable insights to refine service procedures and boost consumer satisfaction.
Point of View
It's vital to recognize the significant steps taken by Rajasthan’s Discoms in enhancing electricity access. The efficient rollout of over 37,000 connections exemplifies a commitment to service excellence. This proactive approach is essential for empowering households and ensuring energy accessibility across the state, aligning with national goals.
NationPress
25/10/2025
Frequently Asked Questions
What is the total number of electricity connections issued in Rajasthan?
Rajasthan's Discoms have issued a total of 37,251 domestic electricity connections in just 20 days.
What initiative has Jaipur Discom launched for consumer feedback?
Jaipur Discom has introduced a 'Star Rating' feedback system to enhance service quality through direct consumer input.
How many connections did each Discom issue?
Jaipur Discom issued 17,373 connections, Ajmer Discom 15,433 connections, and Jodhpur Discom 4,445 connections.
What is the purpose of the 'Bijli Mitra' mobile app?
The 'Bijli Mitra' app allows consumers to rate their experience after connection activation and provides a platform for feedback.
How does Jaipur Discom gather consumer opinions?
Jaipur Discom collects consumer feedback through its helpline 181 and by contacting consumers who received connections.
