How is the Sanchar Saathi Mobile App a Game Changer in Combating Cyber Crimes?

New Delhi, Sep 8 (NationPress) The Sanchar Saathi mobile app has achieved the remarkable milestone of over 50 lakh downloads since its debut in January of this year. Official reports reveal that more than 22.76 lakh stolen or lost devices have been located using the Sanchar Saathi LIVE dashboard.

Thanks to the Sanchar Saathi dashboard, over 37.28 lakh stolen or lost mobile devices have been effectively blocked, establishing the app as a crucial instrument for safeguarding India’s expanding telecom landscape.

In light of rising cyber threats, the Department of Telecommunications (DoT) launched the Sanchar Saathi mobile app, a user-focused tool that incorporates robust security features and fraud-reporting options directly accessible on smartphones.

This app serves as a complement to the existing Sanchar Saathi portal, providing users with easy protection against identity theft, fraudulent KYC, device theft, banking scams, and other cyber hazards.

This proactive measure has demonstrated significant results—over 3 crore fraudulent mobile connections have been revoked, 3.19 lakh devices blocked, 16.97 lakh WhatsApp accounts disabled, and more than 20,000 bulk SMS senders blacklisted. These actions have effectively reduced telecom-related fraud and improved user security nationwide, according to the statement.

By offering services like device blocking, fraud reporting, mobile connection verification, and privacy protection, it empowers citizens to safeguard their digital identity effortlessly.

The app's availability in multiple languages, adherence to cyber laws, and strong privacy measures make it both inclusive and reliable.

As usage continues to climb, Sanchar Saathi is not only combating telecom fraud but also fostering digital trust and paving the way for a safer, citizen-centered future for mobile users in India, according to the statement.

With a subscriber base exceeding one billion, India stands as the world’s second-largest telecom market. Mobile devices have become essential gateways to banking, entertainment, e-learning, healthcare, and government services, amplifying the need for mobile security.

Increasing cyber threats have made it imperative to protect mobile users as a national priority.

According to the Indian Computer Emergency Response Team (CERT-In), incidents of cybercrime surged from 15,92,917 in 2023 to 20,41,360 in 2024. Digital Arrest Scams and related cybercrimes reported on the National Cyber Crime Reporting Portal reached 1,23,672 in 2024, with 17,718 cases reported by February 2025.

Empowering citizens with user-friendly tools and real-time access to crucial security features, the Sanchar Saathi mobile app is a timely and effective solution to India’s escalating cybercrime challenges.

The application is accessible in Hindi and 21 additional regional languages, making it inclusive and widely accessible throughout the nation. Available on both Android and iOS, the app has surpassed 50 lakh downloads since launch.

The Sanchar Saathi mobile app delivers all citizen-centric services from the portal directly to users’ smartphones, including security, verification, and fraud-reporting features.

•Chakshu – Empowers users to report suspected fraud communications via calls, SMS, or WhatsApp—especially KYC-related scams. This reporting tool aids the DoT in monitoring and acting swiftly on forged KYC and identity theft cases, encouraging citizens to report unsolicited commercial communications (UCC).

•IMEI Tracking and Blocking – Facilitates tracking and blocking of lost or stolen phones anywhere in India. It supports law enforcement in tracing stolen devices, prevents counterfeit phones from entering the black market, and blocks attempts at device cloning.

•Another key feature – the option to verify mobile connections. If any suspicious connections—potentially established using forged KYC details—are detected, users can report and block them immediately.

•Know Your Mobile Handset's Genuineness – Provides an easy way to confirm whether a purchased mobile device is legitimate.

•Reporting of International Calls with Indian numbers – Enables citizens to report international calls misrepresented as domestic calls from numbers beginning with +91 (10 digits after the country code). These calls often originate from illegal telecom setups abroad.

•Know your Internet Service Provider – Allows users to check details of wireline Internet Service Providers across India by entering a PIN code, address, or ISP name.

This initiative enhances telecom security by enabling citizens to protect their digital identities and fight against telecom fraud.

Sanchar Saathi also supports the enforcement of TRAI’s Telecom Commercial Communications Customer Preference Regulations by allowing users to report spam and fraudulent calls and messages with just a click.