How Did the Sanchar Saathi App Achieve 50 Lakh Downloads?
Click to start listening
Synopsis
The Sanchar Saathi app, an initiative by the Department of Telecommunications, has made waves by surpassing 50 lakh downloads within six months. With significant features for reporting fraud and recovering lost devices, it's transforming telecom security in India. Discover how this app is empowering citizens and protecting their mobile devices.
Key Takeaways
- Sanchar Saathi app has achieved over 50 lakh downloads.
- Over 5.35 lakh lost or stolen devices have been recovered.
- More than 1 crore unauthorized connections have been disconnected.
- The app supports 21 regional languages.
- Implemented Financial Fraud Risk Indicator to safeguard consumers.
New Delhi, Aug 9 (NationPress) The Sanchar Saathi mobile application, launched by the Department of Telecommunications (DoT) to combat fraudulent calls and messages, has achieved over 50 lakh downloads just six months after its debut, according to the Ministry of Communication.
Since its introduction in January of this year, the Sanchar Saathi initiative has facilitated the recovery of more than 5.35 lakh lost or stolen mobile devices, disconnected over 1 crore unauthorized mobile connections based on citizen feedback, and flagged more than 29 lakh mobile numbers through the Chakshu feature, as reported by the Ministry.
The Sanchar Saathi Portal has recorded over 16.7 crore visits, demonstrating the increasing public confidence in this digital platform designed for citizens.
Through this app, the DoT is significantly enhancing telecom security and empowering consumers.
Considering India's vast linguistic and regional diversity, the department has broadened the app’s accessibility to support English, Hindi, and 21 regional languages.
The Ministry stated, "The reporting process for fraudulent calls and messages has been simplified, allowing users to file reports directly from their call and SMS logs with just a few taps."
The DoT has also established the Financial Fraud Risk Indicator (FRI) to assess and categorize mobile numbers based on their connection to financial fraud risk.
This tool allows banks, NBFCs, and UPI service providers to implement precautionary measures to safeguard consumers.
As a result, 34 financial institutions have frozen 10.02 lakh bank accounts/payment wallets and placed debit/credit restrictions on 3.05 lakh accounts based on FRI evaluations, as indicated by the Ministry.
Building on the success of the portal launched on May 16, 2023, the DoT unveiled the Sanchar Saathi Mobile App on January 17, 2025, granting users direct and easy access to telecom security services.
The key features of the Sanchar Saathi application include the Chakshu feature for reporting suspected fraud communications, checking mobile connections in your name, blocking lost or stolen devices, and verifying mobile handset authenticity.
The app is available for both Android and iOS platforms.
Point of View
The Sanchar Saathi initiative by the Department of Telecommunications stands as a commendable effort towards enhancing public safety and trust in mobile services. By addressing the rampant issues of fraud and device theft, this app not only empowers citizens but also establishes a framework for greater accountability within the telecommunications sector.
NationPress
19/08/2025
Frequently Asked Questions
What is the Sanchar Saathi app?
The Sanchar Saathi app is a mobile application launched by the Department of Telecommunications to report fraudulent calls and messages, recover lost devices, and enhance telecom security.
How many downloads has the app achieved?
The app has crossed over 50 lakh downloads within six months of its launch.
What features does the app offer?
Key features include reporting fraud communications, blocking lost phones, and checking the authenticity of mobile handsets.
In how many languages is the app available?
The app supports English, Hindi, and 21 regional languages to cater to India's diverse population.
How does the Financial Fraud Risk Indicator work?
The Financial Fraud Risk Indicator assesses mobile numbers associated with financial fraud, allowing financial institutions to take preventive measures.
