How is SBI Life Streamlining Claims for Air India Crash Victims?
Click to start listening
Synopsis
On June 14, SBI Life Insurance introduced compassionate measures to expedite claims for families affected by the Air India Flight AI-171 tragedy. By accepting alternative documentation as proof of death, the company aims to alleviate the burden on grieving families while ensuring timely support during this challenging time.
Key Takeaways
- SBI Life Insurance has simplified the claim process for families of Air India crash victims.
- Formal death certificates are not required; alternative documentation can be used.
- Initiating a claim is possible with minimal documentation.
- 24/7 helpline available for assistance.
- Collaboration with LIC for swift claim settlements.
New Delhi, June 14 (NationPress) SBI Life Insurance has unveiled compassionate initiatives aimed at facilitating and accelerating the claim settlement process for the families of the victims of the devastating crash of Air India Flight AI-171 in Ahmedabad on June 12.
Recognizing the profound emotional distress that families are enduring, the company has opted to waive the requirement for a formal death certificate to process life insurance claims.
Instead, SBI Life will accept government-issued documents, municipal records, or information from e-governance databases as legitimate proof of death.
The initiation of the claim can be accomplished with just a few essential documents, including the claim form, policy document, and KYC and bank account details of the nominee.
Moreover, family members can reach out to SBI Life’s 24/7 toll-free helpline at 1800 267 9090 for assistance or inquiries pertaining to claims.
“At SBI Life, we express our solidarity with the families affected by this tragic event. In these times of immense sorrow, our focus is to ensure a quick and compassionate claim settlement experience,” stated a company representative.
Additionally, SBI Life has encouraged families and nominees of the victims to connect with the nearest SBI Life branch, nodal officer, or customer support for further assistance in processing claims.
This announcement follows a similar initiative by the Life Insurance Corporation of India (LIC), which on Friday declared it would expedite insurance claim settlements for the victims of the AI-171 crash.
LIC is also accepting government records and official compensation documents as acceptable proof of death, foregoing the need for a formal death certificate.
The June 12 crash of the London-bound Air India flight shortly after taking off from Ahmedabad resulted in the tragic loss of 241 lives.
The black box has been retrieved, and investigators from India, the US, and the UK are collaborating to ascertain the cause of the crash.
Preliminary reports indicate a potential twin-engine failure.
Point of View
I appreciate the proactive steps taken by SBI Life Insurance and LIC to support the families affected by the recent Air India tragedy. Their flexibility in claim processing reflects a broader societal responsibility towards those in mourning, ensuring that the focus remains on healing rather than bureaucratic hurdles. This approach aligns with the national sentiment of unity and compassion during difficult times.
NationPress
15/06/2025
Frequently Asked Questions
What documents are needed to initiate a claim with SBI Life?
You can initiate a claim with a claim form, policy document, and KYC and bank account details of the nominee.
Is a formal death certificate required for claims?
No, SBI Life will accept government records or entries from municipal portals as valid proof of death.
How can I contact SBI Life for assistance?
You can reach SBI Life's 24/7 toll-free helpline at 1800 267 9090 for any queries or assistance.
What is the current status of the Air India crash investigation?
Investigators from India, the US, and the UK are working together to determine the cause of the crash, with preliminary reports suggesting a possible twin-engine failure.
What other insurance companies are providing support for the victims' families?
The Life Insurance Corporation of India (LIC) has also announced expedited claims for victims of the AI-171 crash.
