Telangana Police on Sunday, 9 August launched TG-VEER, a dedicated grievance portal for families of police martyrs, providing them a single digital platform to register and track welfare-related complaints. Director General of Police C. V. Anand formally launched the portal, marking a significant step toward streamlining benefits delivery to families who lost their loved ones in the line of duty.

What TG-VEER Offers

The portal consolidates all welfare-related services under one roof — covering financial assistance, compassionate appointments, plot allotment, and other entitled benefits. It also maintains a centralised repository of relevant Government Orders, alongside each martyr's service profile and family details. Senior officers can monitor and track grievances at both unit and state levels, ensuring accountability in resolution.

QR-Code Family Cards Distributed

During the launch event, DGP Anand issued QR-code-enabled family cards to the families of 28 police martyrs of the Warangal Commissionerate — personnel who lost their lives fighting Naxalism. Scanning the QR code directly routes family members to the TG-VEER grievance portal. The DGP directed SIB officials, who developed the portal, to immediately coordinate with all units to collect grievances from martyrs' families and submit a consolidated report.

Long-Pending Grievances Raised

Families brought several unresolved issues to the DGP's attention, including ex-gratia payments, financial assistance, plot allotment and registration or title disputes, pension, and other welfare matters. DGP Anand acknowledged the grievances and assured families he would personally take up the issues with the Government and pursue their resolution. He directed Warangal Police Commissioner Swetha to personally monitor these cases and extend all possible support.

DGP's Personal Connect with Warangal

Sharing his personal association with the region, DGP Anand noted that he began his career in Warangal during the peak of the Naxal movement. He said he could empathise with the pain of families who had lost their loved ones in the line of duty. Recalling the difficult years when police personnel faced ambushes and exchanges of fire, he said the peace prevailing in the region today was built on the sacrifices of those officers who placed duty above their own lives.

New CP Office Inspection

Before proceeding to a crime review meeting, DGP Anand inspected the under-construction Commissionerate office building in Warangal, which is reportedly nearing completion. He emphasised that the new facility should improve the experience of citizens visiting the office, enhance internal efficiency, and provide scope for technology integration and better surveillance. He directed that unused and dilapidated structures be removed and that internal approach roads be improved for better accessibility and visibility.

With TG-VEER now operational, Telangana Police's next steps will be determined by the consolidated grievance reports submitted by individual units — setting a measurable timeline for resolving the long-pending welfare issues of martyrs' families across the state.