Is the Railway Introducing OTP Verification for Tatkal Bookings at Counters?
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Synopsis
In a significant move to enhance fairness in Tatkal ticketing, the Railway Ministry has launched an OTP verification system for physical reservations. This reform aims to deter fraudulent practices and ensure that last-minute tickets are accessible only to genuine travelers, thereby revolutionizing the ticketing process.
Key Takeaways
- OTP verification enhances security for Tatkal bookings.
- New system aims to curb ticketing fraud.
- Expanded to cover a total of 52 trains.
- Part of broader ticketing reforms including Aadhaar verification.
- Ensures fair access for genuine travelers.
New Delhi, Nov 3 (NationPress) To strengthen oversight on Tatkal ticketing and guarantee fair opportunities for authentic travelers, the Railway Ministry has initiated a one-time password (OTP) verification mechanism for those acquiring Tatkal tickets at in-person reservation counters.
As per reports, this system, which was launched on a trial basis on November 17, initially pertained to a limited number of trains but has now been broadened to include 52 trains. Plans are in place to extend this system to all other trains shortly as part of a phased implementation, as indicated by government sources.
With the new protocol, individuals purchasing a Tatkal ticket at a counter will receive an OTP on the mobile number provided in the reservation form.
The ministry clarified that tickets will only be issued once the passenger successfully verifies the OTP, adding an additional layer of safety and preventing abuse during the high-demand Tatkal period.
This initiative is designed to mitigate the malpractices commonly associated with touts and agents who typically capitalize on the limited Tatkal quota.
Officials noted that this measure should guarantee that last-minute tickets are allocated to genuine travelers rather than intermediaries, as every counter transaction will be connected to a mobile OTP.
This recent action is part of a larger renovation of the ticketing system that has been undertaken this year. In July, the Railways implemented Aadhaar-based OTP verification for online Tatkal bookings to combat automated or fraudulent activities.
Furthermore, starting October 1, only users authenticated through Aadhaar were permitted to book reserved general tickets during the initial 15 minutes of the booking window on the IRCTC website or mobile app.
Officials have asserted that these measures collectively enhance transparency, improve passenger convenience, and complicate the efforts of unscrupulous individuals to secure tickets.
They emphasize that this series of reforms aims to provide everyday travelers with a fairer chance of obtaining tickets during peak demand.
Point of View
It is important to acknowledge the Railway Ministry's commitment to reforming Tatkal ticketing. The implementation of OTP verification is a step towards ensuring that the system is fair and accessible for genuine travelers. We stand in support of initiatives that enhance transparency and protect the interests of everyday citizens.
NationPress
04/12/2025
Frequently Asked Questions
What is the new OTP verification system for Tatkal bookings?
The OTP verification system is a security measure where passengers must verify a one-time password sent to their mobile number before receiving their Tatkal tickets at reservation counters.
How does the OTP system enhance ticketing fairness?
By linking each ticket purchase to a mobile OTP, the system prevents manipulation by touts and ensures that last-minute tickets are allocated to genuine travelers.
When was the OTP verification system introduced?
The OTP verification system for Tatkal bookings was introduced on a pilot basis on November 17 and has since been expanded to cover 52 trains.
What other measures have been implemented for ticketing reforms?
In addition to the OTP system, Aadhaar-based verification for online bookings was introduced in July, ensuring that only authenticated users can book reserved tickets during peak times.
Will this system affect the availability of Tatkal tickets?
The aim of the OTP verification system is to improve availability for genuine travelers, thereby decreasing the opportunities for fraud and misuse of Tatkal tickets.
