How Has the 'Jeevan Aastha' Helpline Impacted Lives in Gujarat Over 10 Years?

Gandhinagar, September 10 (NationPress) The 'Jeevan Aastha' helpline in Gujarat has reached a significant milestone, celebrating a decade of dedicated service. Over this period, it has effectively managed more than 1.5 lakh calls, contributing to the preservation of countless lives.

Initiated by the Gandhinagar Police on September 10, 2015, this helpline has evolved into the most comprehensive and impactful mental health support system in the state, offering free and confidential counselling in Gujarati, Hindi, and English.

In recognition of World Suicide Prevention Day, the Minister of State for Home, Harsh Sanghavi, praised the dedicated team of counsellors, police officers, and psychiatrists. He emphasized that their efforts extend beyond simply answering calls; they play a vital role in maintaining the hope and happiness of 1.5 lakh families.

To enhance the services, the minister announced an additional allocation of Rs 5 crore for awareness and technical assistance, supplementing the current budget.

“If even one life can be saved, every rupee spent on this initiative is invaluable,” Sanghavi stated, highlighting that Gujarat was the first state in India to establish such a program.

Throughout the years, the helpline has stepped in during critical situations, including rescuing a couple attempting suicide at the Narmada canal and saving a young man from railway tracks amid a financial crisis. They even provided support to a motivational speaker who lost Rs 32 lakh in online gambling.

Authorities emphasized that all callers' identities and issues are kept strictly confidential to encourage individuals to seek help without fear.

The helpline team responds to approximately 40–50 calls daily, delivering immediate counselling over the phone or face-to-face, in collaboration with clinical psychologists and the Gujarat Police.

Officials noted the troubling fact that India sees more annual suicides than fatal road accidents, yet discussions around mental health remain scarce. Initiatives like 'Jeevan Aastha' provide essential support during challenging times.

State DGP Vikas Sahay and Gandhinagar SP Ravi Teja Vasmsetti emphasized the helpline's significance, describing it as a timely and crucial intervention that has saved lives not only in Gujarat but also from neighboring states.

The government is also contemplating the integration of helpline number 1800-233-3330 with the national emergency number 112 for quicker response times. The event, held at Gandhinagar Town Hall, saw the participation of senior police officials, local leaders, municipal representatives, and students.