Have 96% of Public Grievance Redressal Targets Been Achieved by the Ministry of Steel?
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Synopsis
The Ministry of Steel has made significant strides in public grievance redressal, achieving 96% of its targets under the ongoing SCDPM 5.0 campaign. Learn about the innovative practices that are setting new standards in efficiency and transparency.
Key Takeaways
- 96% of public grievance redressal targets achieved.
- Campaign runs from October 2 to October 31.
- Over 8,525 physical files weeded out.
- 195 cleanliness drives conducted.
- Space of 9,851 square feet freed up.
New Delhi, Oct 21 (NationPress) The Ministry of Steel reported on Tuesday that an impressive 96% of its public grievance redressal objectives have been accomplished under the ongoing Special Campaign for Disposal of Pending Matters (SCDPM) 5.0, underscoring its dedication to effective governance and operational excellence.
The campaign, which is active from October 2 to October 31, aims to streamline administrative processes by resolving pending issues linked to Members of Parliament (MPs), the Prime Minister's Office (PMO), VIPs, the Cabinet, and State Governments, along with grievances logged in the Centralised Public Grievance Redress and Monitoring System (CPGRAMS).
“The achievement of 96% of public grievance redressal targets has already been reached,” the Ministry of Steel confirmed in its announcement.
As reported, remarkable advancements have been noted thus far, including the removal of 8,525 physical files and the execution of 195 cleanliness initiatives, against a goal of 282.
“A total of 8,525 physical files have been effectively weeded out,” they stated.
The processing of scrap, e-waste, and obsolete documents has also contributed to freeing up approximately 9,851 square feet of office space.
Numerous Central Public Sector Enterprises (CPSEs) under the Ministry of Steel have adopted innovative practices in record management and grievance handling, setting new standards for efficiency and transparency.
“Several CPSEs within the Ministry have established best practices in record management and grievance resolution, creating benchmarks for other departments,” the ministry further noted.
The ministry reiterated its commitment to fostering cleanliness, enhancing workflow, and ensuring the timely resolution of public grievances, aligning with the government's broader agenda for administrative reforms and effective governance.
“The Ministry of Steel remains committed to boosting efficiency, promoting cleanliness, and ensuring the timely resolution of outstanding matters in line with the overarching goals of administrative reform and transparency,” it concluded.
Point of View
The significant progress made in public grievance redressal underlines the government's commitment to improving administrative processes. It is crucial for the nation to support such initiatives that enhance transparency and efficiency, ensuring that citizens' voices are heard and addressed promptly.
NationPress
21/10/2025
Frequently Asked Questions
What is the Special Campaign for Disposal of Pending Matters?
The Special Campaign for Disposal of Pending Matters (SCDPM) is a government initiative aimed at resolving pending administrative issues related to various stakeholders, including MPs and the PMO.
How long does the SCDPM 5.0 campaign run?
The SCDPM 5.0 campaign runs from October 2 to October 31.
What percentage of grievance redressal targets has been achieved?
The Ministry of Steel has achieved 96% of its public grievance redressal targets.
What innovative practices have been adopted?
Several Central Public Sector Enterprises (CPSEs) have implemented best practices in record management and grievance resolution, setting new benchmarks for efficiency.
What is the overall aim of the Ministry of Steel's initiatives?
The overall aim is to promote cleanliness, enhance workflow, and ensure the timely resolution of public grievances, aligning with administrative reform goals.
