How is Air India Enhancing Safety and Passenger Comfort During Flight Disruptions?
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Synopsis
As fog season approaches, Air India is taking decisive steps to enhance safety and minimize passenger inconvenience. With initiatives like CAT III B crew rostering and the Fog Care program, the airline is prepared to tackle disruptions effectively. Stay informed about these crucial developments that could impact your travel plans.
Key Takeaways
- Enhanced Passenger Safety: Air India is implementing proactive measures for passenger safety during fog season.
- Fog Care Initiative: The initiative offers alerts and support for passengers facing disruptions.
- Specialized Training: Flight crews are being trained for low visibility operations.
- Complimentary Rescheduling: Passengers can reschedule flights or request refunds without penalties.
- Strategic Aircraft Deployment: Aircraft will be stationed at locations prone to fog impacts.
New Delhi, Dec 9 (NationPress) In light of recent flight disruptions, Air India announced on Tuesday that it has intensified its efforts to reduce passenger inconvenience this fog season. The airline has implemented several measures, including CAT III B crew rostering, deploying CAT III B-certified aircraft, ensuring airport readiness across its network, providing tech-enabled passenger support, and maintaining proactive communications.
The CAT III B crew rostering and certified aircraft signify that specifically trained and certified flight crews will be assigned, alongside aircraft capable of landing in low visibility conditions.
Additionally, Air India has launched its ‘Fog Care’ initiative to assist passengers in case of delays or schedule modifications caused by unforeseen circumstances, according to a company release.
As part of this initiative, flights anticipated to be impacted by fog, based on meteorological forecasts, will be identified in advance, and passengers will be informed about any delays or schedule changes.
Passengers can benefit from complimentary rescheduling or opt for a full refund without penalties through the Air India Fog Care program.
The airline noted that northern India, particularly its main hub in Delhi, experiences significant low visibility due to dense fog, which can disrupt flight schedules across its entire network.
The Directorate General of Civil Aviation has established the period from December 10, 2025, to February 10, 2026, as this season's official fog window.
Air India emphasized that it has bolstered its internal standard operating procedures and adopted proactive strategies to tackle potential fog-related delays and disruptions.
These initiatives include ensuring a sufficient number of cockpit crew trained for low visibility operations via CAT III B or specific Instrument Landing System (ILS) and standby crews for emergencies.
Furthermore, CAT III B certified aircraft will be strategically positioned at locations most susceptible to fog.
The airline also ensured the availability of ground support teams to assist passengers and prepared care packages with refreshments and necessities at both origin and diversion airports. Airport teams will monitor delays, make timely announcements, and actively rebook affected passengers on alternative flights.
Point of View
I believe Air India's proactive measures during the fog season reflect a strong commitment to passenger safety and comfort. With the potential for significant disruptions, it's crucial that airlines like Air India take steps to communicate effectively and provide support. The initiatives announced are a testament to their dedication to improving the travel experience for all passengers.
NationPress
09/12/2025
Frequently Asked Questions
What is the Fog Care initiative by Air India?
The Fog Care initiative is designed to assist passengers during delays or schedule changes due to fog, providing proactive alerts and options for complimentary rescheduling or refunds.
What does CAT III B crew rostering entail?
CAT III B crew rostering involves assigning specially trained flight crews who can operate aircraft in low visibility conditions, ensuring safe landings during fog.
When is the official fog window established by the Directorate General of Civil Aviation?
The official fog window is set from December 10, 2025, to February 10, 2026, during which low visibility is expected to affect flight operations.
How can passengers benefit from the Fog Care program?
Passengers can be alerted about potential delays and have the option to reschedule their flights without penalties or request a full refund.
What measures has Air India implemented for low visibility operations?
Air India has enhanced training for cockpit crews, deployed CAT III B certified aircraft, and prepared ground support teams to assist passengers during disruptions.
