India's E-Commerce Sector Sees 35% Surge in Hiring Over Two Years: New Findings

Synopsis

Discover how India's e-commerce landscape is rapidly evolving with a **35% surge in hiring** over the last two years, focusing on **technology** and **AI capabilities**. This transformation is reshaping job roles and creating new opportunities in the digital economy.

Key Takeaways

**35% surge** in hiring in e-commerce sector.

Shift towards **technology and AI roles**. **Supply chain demand** increased by **25%**. **Bengaluru**, **Hyderabad**, and **Chennai** are key job hubs. **Gig workforce** expected to reach **23.5 million by 2030**.

New Delhi, March 26 (NationPress) The e-commerce and quick commerce industry in India has witnessed a remarkable 35% increase in hiring over the past two years, driven by a growing emphasis on technological advancements and execution capabilities, as reported on Thursday.

A report released by CIEL HR indicates that the total hiring demand in this sector surged from 73,320 positions in 2023 to approximately 98,750 positions by 2025.

“This significant growth indicates a structural transformation in hiring practices, as e-commerce companies transition from solely expansion-driven recruitment to enhancing their capabilities in platform resilience, fulfillment accuracy, and AI-driven customer experiences,” the report elaborated.

The demand for technology and engineering positions has skyrocketed, increasing more than threefold in the last two years.

Key roles such as software developers, DevOps engineers, solution architects, and AI and machine learning specialists are now central to hiring strategies.

Furthermore, the demand for supply chain and fulfillment roles has climbed by 25% during the same timeframe, according to the report.

Positions like warehouse managers, inventory controllers, and city operations leads are gaining prominence, especially among quick commerce enterprises aiming to expand into smaller cities and enhance delivery efficiency.

The report also underscores an increasing premium for advanced digital skills. Professionals skilled in artificial intelligence and machine learning are reportedly earning between 30% to 40% more than their counterparts in traditional tech roles.

Experts in fields like generative AI and large language models are commanding higher salaries, with experienced professionals in areas such as natural language processing and computer vision earning up to Rs 50 lakh annually.

As of 2025, India's gig workforce has surpassed 12 million and is predicted to nearly double to 23.5 million by 2030, the report mentioned.

Among various cities, Bengaluru and Hyderabad continue to be major hubs for technology and engineering roles, while Chennai is emerging as a hotspot for product and analytics-related professions.

Point of View

It's crucial to note that this surge in hiring within India's e-commerce sector reflects a broader trend towards technological advancement and strategic recruitment. The focus on AI and digital skills highlights the evolving job market, making it essential for professionals to adapt to these changes in order to remain competitive.

NationPress

7 Jul 2026

Frequently Asked Questions

What is the percentage increase in hiring in India's e-commerce sector?

Hiring in India's e-commerce and quick commerce sector has increased by **35%** over the last two years.

Which roles are most in demand in the e-commerce sector?

The most sought-after roles include **software developers**, **DevOps engineers**, **solution architects**, and **AI and machine learning experts**.

What is the forecast for India's gig workforce by 2030?

India's gig workforce is expected to nearly double to **23.5 million** by **2030**.

Which cities are leading in technology job opportunities?

**Bengaluru** and **Hyderabad** are key hubs for technology roles, while **Chennai** is emerging for product and analytics jobs.

What salary increase are AI and machine learning professionals experiencing?