Adani Electricity has put its full monsoon disaster management apparatus on alert ahead of the rainy season, deploying a dedicated command centre and field teams to protect its 3.15 million customers across Mumbai from weather-related power disruptions, the company announced on Wednesday, 24 June.

Central Disaster Control Centre Goes Live

At the heart of the monsoon preparedness drive is the activation of Adani Electricity's Central Disaster Control Centre (CDCC), which will operate round-the-clock through the season. The CDCC serves as the nerve centre for coordinating response efforts, managing inter-departmental communication, and liaising with external authorities during emergencies.

The centre will rely on satellite and wireless technologies — including walkie-talkies and remote devices — to maintain uninterrupted connectivity across its distribution network, even during severe weather events when conventional communication lines may be compromised.

Seven QRTs and 98 Flood Sensors Deployed

Seven Quick Response Teams (QRTs) have been strategically positioned across Adani Electricity's distribution footprint. Each team carries response, recovery, and restoration plans specifically designed for monsoon-related scenarios, enabling rapid on-ground intervention when outages or hazards occur.

Complementing the field teams, 98 advanced water level sensors have been integrated into the company's Advanced Distribution Management System at critical locations across the city. These sensors allow operators to monitor rising water levels in real time and preempt flood-related electrical failures before they escalate — a proactive layer of protection that goes beyond reactive repair.

Pre-Monsoon Inspections and Infrastructure Hardening

Ahead of the season's onset, Adani Electricity has carried out extensive pre-monsoon inspections and maintenance across its network. Equipment situated in low-lying, flood-prone areas has been physically elevated to reduce water damage risk. Emergency vehicles, diesel generators, and essential materials have been pre-positioned at strategic points to ensure swift deployment when needed.

'Our team is fully prepared to address monsoon season related challenges,' an Adani Electricity spokesperson said. 'With the support of our Quick Response Teams and the Central Disaster Management team, we are committed to ensuring the safety of our consumers and maintaining a reliable power supply,' the spokesperson added.

Consumer Safety Awareness and Helplines

Beyond infrastructure, Adani Electricity is running electrical safety awareness sessions across its supply area to help residents navigate the heightened risks that the monsoon brings. The company has also made multiple channels available for customers to report emergencies or seek assistance:

Customers can reach the 24/7 Toll-Free Helpline at 19122, contact the company on WhatsApp at 9594519122, or call emergency lines 022-50549111 or 022-50547225. Real-time updates are also available through the company's website, mobile application, and social media channels.

This comes as Mumbai braces for another intense monsoon season, with the city's dense urban infrastructure and low-lying localities historically vulnerable to waterlogging-induced power failures. With its monsoon command structure now fully operational, Adani Electricity's preparedness will be tested in the weeks ahead.