Why Did E-commerce Giants Remove Walkie-Talkie Listings?

Synopsis
E-commerce giants are taking a stand against illegal sales of walkie-talkies by removing their listings. This move follows new government regulations aimed at ensuring consumer safety and maintaining communication integrity. Discover how these changes affect online shopping and consumer rights.
Key Takeaways
- New regulations mandate clear licensing information for walkie-talkies.
- Major e-commerce platforms have taken action to comply.
- Consumers must be aware of licensing requirements to avoid legal issues.
- The CCPA plays a crucial role in enforcing these guidelines.
- Misleading advertisements are strictly prohibited under the new rules.
New Delhi, May 31 (NationPress) Prominent e-commerce platforms such as Amazon, Flipkart, Meesho, JioMart, Meta, and Chimiya have taken down numerous walkie-talkie product listings in response to new government regulations aimed at curbing the illegal sale of radio communication devices online.
The Central Consumer Protection Authority (CCPA), operating under the Ministry of Consumer Affairs, has recently introduced comprehensive guidelines to oversee the listing and sale of such devices on online marketplaces.
This initiative addresses growing concerns regarding unregulated walkie-talkies that could disrupt vital communication networks utilized by law enforcement and emergency services.
The newly implemented regulations, named ‘Guidelines for the Prevention and Regulation of Illegal Listing and Sale of Radio Equipment including Walkie Talkies on E-Commerce Platforms, 2025,’ were developed in collaboration with the Department of Telecommunications (DoT) and the Ministry of Home Affairs (MHA).
These guidelines aim to safeguard consumers and the integrity of national communication infrastructure by ensuring that only authorized and appropriately certified equipment is available for purchase.
Previously, numerous walkie-talkies sold online lacked essential information regarding the legal requirement for a wireless operating license.
Many listings failed to provide critical technical specifications such as frequency range, regulatory approvals, or whether the product necessitated a license under legislation like the Indian Telegraph Act, 1885 or the Wireless Telegraphy Act, 1933.
This resulted in consumers being misled into thinking they could operate such devices without restrictions.
According to the new guidelines, online platforms must now explicitly indicate whether a walkie-talkie requires a license, display approved frequency ranges, and include valid regulatory certifications such as Equipment Type Approval (ETA).
Listings that do not comply with these standards are required to be removed, and misleading advertisements are strictly forbidden.
The CCPA has previously identified over 16,000 problematic product listings and issued 13 notices to major platforms for breaching consumer protection laws.
The new guidelines enhance enforcement, establish penalties for non-compliance, and hold both sellers and platforms accountable for adherence.