Haryana's first Tourist Police Post opens at Mata Mansa Devi Temple, Panchkula

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Haryana's first Tourist Police Post opens at Mata Mansa Devi Temple, Panchkula

Synopsis

Haryana has set a state first — a dedicated Tourist Police Post at Mata Mansa Devi Temple in Panchkula, staffed by 20 trained officers in distinctive uniforms, round the clock. It is a model built not just for security but for language-sensitive, grievance-ready pilgrim support, and could define how the state manages religious tourism at scale.

Key Takeaways

Haryana Police inaugurated the state's first Tourist Police Post at Mata Mansa Devi Temple, Panchkula on 11 October 2026 .
Chief Minister Nayab Singh Saini presided over the inauguration alongside DGP Ajay Singhal and Police Commissioner Pankaj Nain .
20 specially trained personnel are deployed round the clock in a distinctive uniform for easy identification by pilgrims.
Staff are trained in soft skills, multilingual communication, and grievance redressal to serve devotees from different states.
The post includes a dedicated surveillance system and is designed to eliminate the need for pilgrims to visit separate police stations for minor issues.

Haryana Police on Sunday, 11 October 2026, inaugurated the state's first Tourist Police Post at the Mata Mansa Devi Temple in Panchkula, marking a significant step in dedicated religious-site policing. Chief Minister Nayab Singh Saini presided over the inauguration, which introduces round-the-clock specialist personnel, a surveillance system, and devotee-centric support facilities at one of Haryana's most-visited pilgrimage destinations.

What the Tourist Police Post Offers

The post is staffed by 20 specially trained police personnel deployed on a 24-hour basis. These officers wear a distinctive uniform, different from the standard Haryana Police dress, so devotees can identify and approach them with ease. Their mandate covers security, guidance, grievance redressal, and on-the-spot assistance — eliminating the need for devotees to travel to separate police stations for minor issues.

Personnel have undergone specialised training covering courteous behaviour, soft skills, effective communication, and sensitivity to the needs of pilgrims arriving from multiple states and linguistic backgrounds. A dedicated surveillance system has also been installed within the temple premises to enhance real-time monitoring.

What Chief Minister Saini Said

Chief Minister Saini, after receiving a detailed briefing from police officers on the post's functioning and security arrangements, described the initiative as essential given the temple's pan-India visitor base. 'A large number of devotees from different states visit Shri Mata Mansa Devi Temple to offer prayers,' he said. 'Therefore, it is essential to understand their language, needs and circumstances and provide them with prompt assistance.'

He added that the Tourist Police Post would serve as an effective mechanism to provide pilgrims with a 'safer, smoother and better experience' within the temple premises.

Officials and Context

Haryana Director General of Police Ajay Singhal and Police Commissioner (Panchkula) Pankaj Nain welcomed the Chief Minister at the inauguration. The initiative is positioned as a model for improved policing at religious sites statewide, with the Mata Mansa Devi Temple chosen as the pilot location given its status as a major religious tourism destination drawing devotees from across India.

Significance for Religious Tourism

The move aligns with a broader national push to professionalise pilgrim-site management. Dedicated tourist police units have previously been deployed at prominent temples and heritage sites in states such as Rajasthan, Uttar Pradesh, and Tamil Nadu, where such posts have reportedly improved both visitor experience and law-and-order outcomes. Haryana's entry into this space — starting with one of its most prominent temples — signals an intent to scale the model to other religious sites in the state.

Authorities say the post is designed to build trust between law enforcement and devotees, with the long-term aim of bolstering religious tourism and ensuring that pilgrims, regardless of the language they speak or the state they come from, receive consistent, respectful support. How quickly similar posts are extended to other sites in Haryana will be closely watched by both pilgrimage administrators and tourism planners.

Point of View

However, is replication: a single post at a flagship temple can remain a ceremonial gesture unless Haryana backs it with a rollout plan for the state's many other high-footfall religious sites. The model also raises a question of accountability — visitor satisfaction metrics and grievance resolution rates should be tracked and made public if this is to be more than a ribbon-cutting moment.
NationPress
11 Oct 2026

Frequently Asked Questions

What is the Tourist Police Post at Mata Mansa Devi Temple?
It is Haryana's first dedicated Tourist Police Post, inaugurated on 11 October 2026 at Mata Mansa Devi Temple in Panchkula. It provides security, guidance, grievance redressal, and assistance to pilgrims visiting from across India, staffed by 20 specially trained personnel around the clock.
Who inaugurated the Tourist Police Post in Panchkula?
Chief Minister Nayab Singh Saini inaugurated the post, accompanied by Haryana DGP Ajay Singhal and Police Commissioner (Panchkula) Pankaj Nain on 11 October 2026.
How many personnel are deployed at the Tourist Police Post?
Twenty specially trained police personnel have been deployed at the post on a 24-hour basis. They wear a distinctive uniform, different from the standard Haryana Police dress, so devotees can identify them easily.
What kind of training have the Tourist Police personnel received?
Personnel have undergone specialised training in courteous behaviour, soft skills, effective communication, and sensitivity to the needs of devotees from different states and linguistic backgrounds. The training is designed to build trust between police and pilgrims.
Why was Mata Mansa Devi Temple chosen for this initiative?
Mata Mansa Devi Temple in Panchkula attracts a large number of devotees from across India, making it a high-footfall religious site where multilingual, dedicated policing support is most needed. It serves as the pilot location for what authorities intend to be a broader model for religious-site policing in Haryana.
Nation Press
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