Why Are IndiGo Disruptions Stranding Passengers in Patna?
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Synopsis
With the ongoing operational crisis at IndiGo, passengers in Patna are facing unprecedented disruptions. The situation has led to extensive flight cancellations and delays, causing significant distress among travelers. As the airline works to resolve these issues, the East Central Railway has stepped in to assist stranded passengers. Will normalcy return by December 15?
Key Takeaways
- Ongoing flight cancellations have stranded passengers at Patna Airport.
- East Central Railway is providing alternative travel options.
- Operations are expected to normalize by December 15.
- A help desk and helpline have been established for assistance.
- Continued updates will follow as the situation evolves.
Patna, Dec 8 (NationPress) The ongoing IndiGo operational crisis has resulted in significant disruptions to air travel from Patna Airport on Monday, with numerous flights cancelled, leaving passengers stranded for the seventh consecutive day.
On Sunday, many travelers missed essential job interviews and important commitments, while others endured long waits at the airport. A total of 10 IndiGo flights to Chennai, Bengaluru, Delhi, Ahmedabad, Kolkata, and other destinations faced cancellations.
Additionally, several flights encountered delays of up to 30 minutes.
As per airport officials, five IndiGo flights that were set to depart on Monday for cities like Delhi, Bengaluru, Chennai, and Kolkata have also been cancelled. Affected passengers are being contacted individually.
This situation has led to a noticeable decline in foot traffic at IndiGo ticket counters on Sunday. Many passengers reported renewing their flight tickets multiple times, only to find themselves unable to reach their intended destinations due to cancellations.
Airline representatives have indicated that operations are anticipated to normalize by December 15. A help desk has been established at the airport, along with a dedicated helpline number -- 9771449159 -- for travelers seeking assistance.
In light of these ongoing disruptions, the East Central Railway has stepped in to support stranded passengers. A special train service is being operated from Patna, and an additional passenger coach has been attached to both the Sampoorna Kranti Express and the Tejas Rajdhani Express starting Sunday.
Danapur Division Senior DCM Abhinav Siddhartha stated that a special train from Patna to Anand Vihar Terminal has been arranged. On Monday, the 02309 Patna-Anand Vihar Terminal Special is scheduled to depart at 8:30 p.m. and arrive at Anand Vihar Terminal at 3:00 p.m. the following day.
Moreover, an extra Third AC coach will be added to the Tejas Rajdhani and a Second AC coach to the Sampoorna Kranti Express, increasing the number of coaches on both trains from 22 to 23.
Point of View
The ongoing disruptions at IndiGo Airlines highlight the challenges facing the aviation sector in India. The impact on passengers is significant, and the response from the railway service indicates a collaborative approach to ensure that affected travelers have alternative options.
NationPress
10/12/2025
Frequently Asked Questions
What caused the IndiGo flight cancellations?
The cancellations are due to an ongoing operational crisis at IndiGo Airlines.
How long have passengers been stranded?
Passengers have been stranded for seven consecutive days.
Is there any help available for stranded passengers?
Yes, the East Central Railway has arranged special train services to assist stranded passengers.
When is IndiGo expected to resume normal operations?
IndiGo operations are expected to return to normal by December 15.
How can affected passengers get in touch with IndiGo?
Affected passengers can contact IndiGo through the dedicated helpline number 9771449159.
