Why Did the Government Reduce IndiGo Flights by 10 Percent?
Synopsis
Key Takeaways
- 10% flight reduction by IndiGo mandated by the Ministry of Civil Aviation.
- This decision addresses a significant pilot shortage.
- IndiGo must comply with fare regulations and passenger convenience measures.
- The DGCA previously recommended a 5% cut in operations.
- IndiGo cancelled 951 flights in November, causing passenger distress.
New Delhi, Dec 9 (NationPress) The Ministry of Civil Aviation has mandated a 10 percent reduction in the number of flights that IndiGo is permitted to operate. This decision follows a significant number of flight cancellations by the airline, which is grappling with a severe pilot shortage due to newly implemented flight duty limitation rules.
This directive follows an earlier recommendation from the DGCA for a 5 percent reduction in the airline's operations.
Civil Aviation Minister Kinjarapu Rammohan Naidu stated, "The Ministry deems it essential to reduce the overall IndiGo routes to stabilize the airline's operations and minimize cancellations. A 10 percent curtailment has been enforced."
"Despite this order, IndiGo will maintain service to all its destinations as previously scheduled. The airline must adhere to all Ministry directives, including fare regulation and measures for passenger convenience without exception," he noted.
The minister further highlighted that last week, numerous passengers experienced serious inconveniences due to IndiGo's internal issues regarding crew rosters, flight schedules, and poor communication. While investigations and necessary actions are in progress, a meeting with IndiGo’s senior management was convened to discuss stabilization strategies.
He mentioned that today, IndiGo's CEO Pieter Elbers was summoned to the Ministry for an update. He confirmed the completion of 100 percent refunds for flights impacted until December 6. A strict directive was issued to accelerate the processing of the remaining refunds and baggage retrieval.
As the largest airline in the country, IndiGo holds a 65 percent market share, with Air India trailing behind at 27 percent.
The DGCA had sanctioned 15,014 departures for IndiGo each week during the winter season, which is a peak period for air travel in the nation. However, the airline canceled 951 flights in November out of a total of 64,346 flights approved for that month, causing considerable passenger distress.