Is the Kerala HC Introducing WhatsApp Messaging for Case Updates?
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Synopsis
In an effort to improve communication, the Kerala High Court will launch WhatsApp messaging for case updates starting October 6. This new feature aims to provide timely information to advocates and litigants, enhancing access to judicial processes. Stakeholders are advised to stay alert and verify messages from the official sender ID.
Key Takeaways
- WhatsApp messaging to be launched on October 6.
- Real-time updates for advocates and litigants.
- Messages from verified sender ID only.
- Users must verify WhatsApp-enabled numbers in CMS profiles.
- Delays in messages do not exempt court attendance.
Thiruvananthapuram, Sep 15 (NationPress) In a strategic move to improve information accessibility and ensure prompt communication, the Kerala High Court has revealed plans to implement WhatsApp messaging as an added feature of its Case Management System (CMS), commencing on October 6.
This innovative service is set to assist advocates, litigants, and individuals appearing in court by delivering real-time updates in addition to the current notification methods.
As per the notification from the High Court, the initiative will be launched in a gradual manner.
WhatsApp updates will encompass information regarding e-filing issues, case listings, proceedings, and other pertinent court notifications.
However, the court has made it clear that WhatsApp messages will merely serve as an additional communication channel and will not replace official notices, summons, or other essential procedures unless specified otherwise.
To ensure security and authenticity, all messages will be dispatched solely from the verified sender ID 'The High Court of Kerala'. Stakeholders are urged to remain cautious of fraudulent messages, ensuring updates are only received from this official sender ID.
Additionally, the court has instructed all advocates and litigants to verify that their CMS profiles contain an active WhatsApp-enabled number.
If the primary number registered is not linked to WhatsApp, a secondary WhatsApp-enabled number must be included.
While primary numbers can be updated by submitting requests via email as per existing guidelines, secondary numbers can be adjusted directly through the Advocate Portal in the CMS.
The High Court has also emphasized that any delay or failure to receive WhatsApp messages will not exempt stakeholders from their obligation to appear in court or adhere to proceedings.
Users are encouraged to cross-check updates on the official High Court web portal.
This initiative represents a significant advancement in the court's digital modernization efforts, aimed at enhancing communication and making judicial processes more accessible.
Point of View
The introduction of WhatsApp messaging by the Kerala High Court reflects a proactive approach towards embracing digital solutions in the judicial system. This initiative not only enhances communication but also exemplifies the court's commitment to improving accessibility for all stakeholders. As we move forward, it will be essential for legal professionals and litigants to adapt to these changes, ensuring that justice remains efficient and transparent.
NationPress
07/11/2025
Frequently Asked Questions
When will the WhatsApp messaging service be available?
The WhatsApp messaging service will be available starting on October 6.
What kind of updates will be sent via WhatsApp?
Updates will include e-filing defects, case listings, proceedings, and other relevant court communications.
Will WhatsApp messages replace official court notices?
No, WhatsApp messages will serve as an additional communication method and will not replace official notices or summons.
How can I ensure my WhatsApp number is linked?
Make sure your CMS profile includes an active WhatsApp-enabled number. If not, add a secondary WhatsApp number.
What should I do if I don't receive a WhatsApp update?
You should cross-verify updates on the official High Court web portal, as delays do not exempt attendance in court.
