How is Odisha Leading the Way with Automated Visitor Management at Governor’s House?
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Bhubaneswar, Feb 13 (NationPress) The Governor of Odisha, Hari Babu Kambhampati, officially introduced the automated appointment system for Lok Bhavan, known as the e-Lok Bhavan Odisha App. This secure web-based platform aims to enhance citizen interaction with the Governor’s Secretariat.
With this launch, Odisha proudly stands as the first state in India to implement a fully automated system for managing appointments and visitors at the Governor’s House. An official press release highlighted that the rollout of this digital initiative demonstrates Lok Bhavan’s unwavering dedication to innovation, transparency, and sustainability.
“The introduction of this app signifies a major advancement toward modern governance that prioritizes citizens. Previously, the management of appointments, grievances, and visitor access at Lok Bhavan was bogged down by extensive paperwork and often required several physical visits. The e-Lok Bhavan Odisha App integrates these processes into one simple, user-friendly digital interface, promoting enhanced efficiency, transparency, and accessibility,” the statement explained.
The platform allows citizens to book appointments online, monitor the status of their applications in real time, and receive notifications via SMS or WhatsApp. It also generates e-gate passes with QR codes for secure entry verification. Centralized dashboards for officials, website integration, and a comprehensive virtual tour of Lok Bhavan further enhance the system. Each application follows a structured, role-based workflow that ensures accountability and speeds up decision-making.
Citizens can register with their mobile numbers, submit appointment requests, and track approvals online. Upon approval, visitors receive immediate confirmation along with QR-based e-gate passes and automated reminders. After meetings, official photographs are securely sent to visitors via WhatsApp, ensuring accurate digital documentation and record maintenance.
“Utilizing technology to improve appointment scheduling and visitor management will boost administrative efficiency, reduce delays, and facilitate secure interactions with the Governor’s Secretariat,” stated Governor Kambhampati.
Over the past year, Lok Bhavan has engaged in numerous progressive initiatives. The campus has been transformed into a net-zero facility, fulfilling its energy needs through solar power, while the Governor’s official vehicle fleet has switched to electric vehicles, reinforcing its commitment to clean energy.