What Steps is Tripura Taking Amid Protests Over Smart Electric Meters?

Synopsis
Key Takeaways
- Formation of a task force to investigate smart meter issues.
- Public protests highlight concerns over electricity billing.
- Over 89,000 smart meters installed in Tripura.
- Commitment to consumer transparency is crucial.
- Investigation into meter reading fraud is underway.
Agartala, July 16 (NationPress) In response to widespread protests by opposition parties regarding the deployment of smart electric meters, the government-owned Tripura State Electricity Corporation (TSECL) has initiated stringent actions against instances of electricity bill fraud perpetrated by certain meter readers, as confirmed by officials.
A task force consisting of four members has been established to tackle the ongoing controversy surrounding smart electric meters.
Power Minister Ratan Lal Nath has mandated a comprehensive investigation into the fraudulent activities following allegations raised against both TSECL and the smart meters.
According to a TSECL representative, approximately 89,632 smart meters were installed from December 2024 to July 2025.
The Minister noted that recent public concerns regarding smart meters prompted his directive for TSECL to form a task force to investigate any issues related to these devices.
“The task force comprises four officers, including two Deputy General Managers from TSECL. Its primary objective is to ensure that any issues with smart meters are addressed promptly and effectively. Consumers experiencing problems with smart meters are encouraged to report them directly to TSECL for resolution. Complaints unrelated to smart meters will not be considered,” Minister Nath, who also oversees the Agricultural portfolio, stated.
In a specific case, a consumer in Khowai district reported receiving an exorbitant bill of Rs 82,000 due to a perceived technical malfunction in his smart meter.
“Upon investigation, it was revealed that the consumer had, with the assistance of a meter reader, manipulated his electricity bill previously. The meter reader had provided incorrect readings to TSECL for over three years,” the Minister explained.
Due to gross negligence and breach of contract that resulted in significant revenue losses for the corporation, TSECL has issued a show-cause notice to the involved private company. TSECL Managing Director Biswajit Basu has previously indicated that, in line with the Union government's Revamped Distribution Sector Scheme (RDSS), six lakh consumer-friendly smart electric meters will be installed throughout Tripura.
He added that TSECL is making substantial advancements in modernizing the state's power infrastructure through the installation of smart meters, funded by the Asian Development Bank.
These smart meters are designed to provide both consumers and TSECL with real-time usage data, eliminating the current manual meter reading system.
Basu anticipates the project's completion by March 2027 at an estimated cost of Rs 603 crore.
Meanwhile, opposition parties like the CPI (M) and Congress have been staging large-scale protests across Tripura against the installation of smart electric meters, as well as the recent increase in electricity tariffs.
Opposition Leader Jitendra Chaudhury, also the state Secretary of CPI (M), asserted that the introduction of these anti-consumer smart electric meters is a preliminary move towards privatizing the power sector.