New Delhi, Dec 9 (NationPress) The Directorate General of Civil Aviation (DGCA) has established an eight-member special team to closely monitor the operations of IndiGo as the airline deals with ongoing disruptions throughout its network.

According to reports, two members of this team will be based at IndiGo's corporate headquarters to scrutinize daily operations and pinpoint any deficiencies impacting flight services.

This action by the aviation authority comes amid a growing crisis that has resulted in thousands of cancellations and delays, leading to significant congestion at major airports across the country and causing passengers to endure long wait times.

In response to the ongoing disruptions affecting IndiGo's services, the Ministry of Civil Aviation has begun a comprehensive, continuous review of airport operations nationwide.

Senior officials have been dispatched to critical airports to assess conditions on the ground, ensuring that passengers experiencing delays or cancellations receive immediate assistance, as stated by Civil Aviation Minister K. Rammohan Naidu.

In a detailed update on X, Naidu mentioned that the Ministry and the DGCA have been actively monitoring the situation at all airports in real-time since December 3, when irregularities in IndiGo's operations began impacting schedules across the country.

The minister described the situation as extraordinary circumstances that require swift and ongoing action from the highest levels of the aviation sector.

All senior officials from the Ministry and DGCA participated in a high-level review meeting aimed at providing a comprehensive analysis of airport operations, airline responsiveness, and the quality of services available to affected passengers, he noted.

IndiGo's CEO Pieter Elbers reported on Tuesday that the airline's operations have begun to stabilize following several days of significant flight disruptions that left many travelers stranded at major airports nationwide. The low-cost carrier's aircraft were grounded due to a critical pilot shortage linked to new flight duty limitation regulations.

In a statement on X, Elbers affirmed that IndiGo is back on track, with restoration efforts being implemented on a war footing.

He indicated that the airline has successfully restored its complete network of 138 destinations and is now conducting over 1,800 flights daily. Elbers stated, "Our operations are completely stabilized as of December 9."

He also mentioned that IndiGo has initiated an internal review to understand the factors that led to the recent crisis, indicating a deeper examination of processes and resource management.

The Ministry of Civil Aviation issued an order on Tuesday reducing IndiGo's flight operations by 10 percent following the extensive flight cancellations caused by the airline’s pilot shortage under the new flight duty limitation rules. This directive followed an earlier instruction from the DGCA for the airline to cut operations by 5 percent.