How is India Showcasing Technology-Driven Governance Practices to ITEC Delegates from 19 Countries?

Synopsis
Key Takeaways
- India's governance system is increasingly technology-driven.
- Innovation is central to improving public service delivery.
- The ITEC program fosters international cooperation.
- Online processes ensure continuity in governance.
- Citizen engagement is crucial for building trust.
New Delhi, Oct 11 (NationPress) India’s technology-driven public service delivery systems, like the Aadhaar-enabled digital identity systems and the PM Gati Shakti National Master Plan, have revolutionized service delivery by enhancing transparency, speed, and technology, stated Union Minister of State for Science and Technology Dr. Jitendra Singh on Saturday.
The minister engaged with participants of the Indian Technical and Economic Cooperation (ITEC) program from 19 nations, highlighting India’s renowned governance practices, as per an official statement.
Singh stressed India's advancements in governance innovation and technology-driven public service delivery during the program held at the Indian Institute of Public Administration (IIPA).
He encouraged ITEC participants to exchange the best administrative and technological innovations from their respective nations, fostering mutual learning.
“Approximately 90 percent of government processes are conducted online, ensuring operational continuity even amid the pandemic. Technology has emerged as the most accessible and efficient means to enhance transparency and accountability,” Singh remarked.
“Our governance model now thrives on innovation—encompassing both technology and creative problem-solving,” he added.
He noted that under Prime Minister Narendra Modi's leadership, governance in India has shifted significantly towards efficiency and innovation.
“The Prime Minister has ardently championed innovation as a fundamental aspect of governance—from infrastructure planning to digital service delivery,” he stated.
Singh referenced India’s implementation of smart monitoring systems and online enforcement mechanisms as effective strategies to address urban traffic challenges, illustrating technology's pivotal role in governance.
He mentioned that such innovation-driven systems, along with citizen participation, are instrumental in fostering greater trust and accountability within the administration.
The ITEC program has successfully trained over 2,500 officials to date. Participants were encouraged to sustain virtual connections with IIPA and the Ministry of External Affairs to keep exchanging updates, inquiries, and best practices.