US-based real estate technology firm Opendoor has begun winding down its India operations, with Chief Executive Officer Kaz Nejatian confirming on 11 June that all roles currently based in the country will be relocated to the United States, closer to the company's customers. The shutdown affects approximately 250 employees who were part of the India team when the company launched its restructured 'Opendoor 2.0' initiative earlier this year.

What Nejatian Said

In a note shared with employees and posted on social media platform X, Nejatian announced the beginning of the wind-down. 'Today we began to say goodbye to our colleagues in India as we wind down our India operations. Our customers are in America, and that's where our operational work belongs,' he wrote.

Nejatian was careful to frame the exit as a structural decision rather than a performance-related one. 'Our colleagues in India are great people, and we recommend them to anyone hiring,' he said, adding that affected employees would receive severance packages, outplacement services, and other transition support.

The Strategic Rationale

According to Nejatian, Opendoor had originally built a large offshore team in India to manage manual workflows across fragmented internal systems. Over the past several months, however, the company has unified those systems and assembled small, AI-native customer-facing teams across the US, significantly reducing the need for a large offshore operational workforce.

Some India-based roles had already been moved back to the US prior to this announcement; the latest move finalises that process. A small number of India-based team members will remain temporarily to support the handover of key workstreams.

Opendoor 2.0: Smaller Headcount, Larger Ambition

Nejatian described the restructuring as a deliberate shift toward a leaner, more technology-driven operating model. The company plans to simplify processes, reduce dependence on multiple tools and manual workflows, and build a unified platform capable of tracking the entire lifecycle of a home transaction — from purchase and renovation through to final sale.

'After today, Opendoor 2.0 will be a much smaller company by headcount, but a much larger company by impact,' he said. Despite the significant workforce reduction, Nejatian maintained that the company's strategic priorities remain unchanged and that Opendoor is in a strong financial and operational position.

Impact on Affected Employees

All India-based employees are affected by the closure, though the company has committed to structured exit support. Nejatian acknowledged the contribution of the India team to the company's growth: 'Our colleagues in India helped get Opendoor to where it is today, and we're grateful for it,' he said.

This comes amid a broader wave of US technology and proptech firms reassessing offshore operational models as AI-driven automation reduces the need for large manual processing teams. For the roughly 250 affected employees, the closure marks an abrupt end to what had been a growing India footprint for one of the US's best-known real estate tech platforms. The company's next test will be whether its leaner, AI-native model can deliver on the outsized impact Nejatian has promised.