Is SK Telecom Resuming eSIM Subscriptions After Data Breach?
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Synopsis
SK Telecom is taking crucial steps to resume eSIM subscriptions following a major data breach. This move reflects the company's commitment to restoring services while ensuring customer security. Find out how SK Telecom is managing the aftermath and preparing for future growth amidst challenges.
Key Takeaways
- Partial resumption of eSIM subscriptions by SK Telecom.
- Data breach involved unauthorized exposure of USIM data.
- Free USIM replacements offered to affected customers.
- Full service resumption expected after USIM replacement completion.
- SK Group is reassessing its business strategy for future stability.
Seoul, June 15 (NationPress) SK Telecom Co., the foremost mobile carrier in South Korea, is preparing to partially restart its new subscription services, specifically for eSIMs, later this week following a significant data breach, according to industry sources reported on Sunday.
New subscriptions, which had been put on hold across the nation, will recommence at retail locations starting Monday morning, as per the information from these sources.
The breach was initially discovered on April 18 and involved the unauthorized exposure of data associated with universal subscriber identity module (USIM) cards. In response, SK Telecom is providing free replacements for the affected customers' USIM cards to mitigate the risks of identity theft or financial fraud, as reported by Yonhap news agency.
The complete restoration of new eSIM services is anticipated shortly after Friday, when the majority of USIM replacements are expected to be finalized.
The Ministry of Science and ICT previously indicated that SK Telecom would be permitted to resume new service operations once the USIM replacements for the impacted customers were completed.
Industry experts mentioned that the choice to partially reactivate new subscriptions was influenced by the imminent conclusion of the replacement process.
The breach, first identified on April 18, involved a substantial leak of USIM data.
In response, SK Telecom has committed to replacing the USIM cards of all affected customers without charge to help prevent identity theft and financial fraud.
Meanwhile, SK Group, the second-largest conglomerate in South Korea by assets, convened a strategic management meeting to assess its ongoing business restructuring and discuss future growth strategies.
SKMS, or SK Management System, serves as the group's fundamental management philosophy, prioritizing essential principles and operational efficiency. The rebalancing strategy focuses on selection and concentration, organizational control, and financial stability.
As part of these initiatives, the number of SK affiliates has decreased from 219 last year to 198 this year through the consolidation of overlapping business operations.
Point of View
It is essential to acknowledge the proactive measures taken by SK Telecom in response to the data breach. Their commitment to customer safety through free USIM replacements and the gradual resumption of services signifies a responsible approach to restoring public trust in their operations.
NationPress
15/06/2025
Frequently Asked Questions
What caused the suspension of eSIM subscriptions?
The suspension was due to a large-scale data breach that exposed USIM card information.
When will SK Telecom resume new eSIM subscriptions?
New eSIM subscriptions are set to partially resume starting Monday morning.
How is SK Telecom addressing the data breach?
They are offering free replacements for affected customers' USIM cards to prevent identity theft.
What is the expected timeline for full resumption of services?
Full resumption is expected shortly after the completion of USIM replacements on Friday.
What steps is SK Group taking in response to this situation?
SK Group is reviewing its business strategy and restructuring plans to ensure future growth.
