TCS, Infosys, Wipro cross 3 lakh Microsoft 365 Copilot users in AI push
Synopsis
Key Takeaways
India's top three IT services firms — Tata Consultancy Services (TCS), Infosys and Wipro — have collectively scaled Microsoft 365 Copilot deployments to more than 3 lakh employees within six months, marking one of the world's largest enterprise artificial intelligence (AI) rollouts, Microsoft said on Wednesday. Each of the three companies has now individually crossed the 1 lakh-seat threshold, expanding from roughly 50,000-seat deployments announced in December 2025.
Scale of the rollout
According to Microsoft, the milestone reflects a broader shift towards embedding AI agents into business-critical workflows across engineering, service delivery, productivity and operations. The expansion also positions India among the fastest-growing markets for enterprise AI adoption in Asia, with domestic technology firms leading large-scale deployment.
Globally, paid 365 Copilot seats have grown to about 20 million, with quarterly additions rising by more than 250 per cent, the company said.
What each company reported
At Infosys, Copilot adoption has expanded to more than 1 lakh employees, with monthly active usage exceeding 91 per cent as the firm integrates AI across delivery, engineering and corporate functions.
TCS said over 1 lakh associates have been enabled with the tool, with around 86 per cent actively using AI in daily work. Teams have reportedly logged productivity improvements of 20-25 per cent in research and content production, alongside faster insight generation.
At Wipro, Copilot deployment now records more than 95 per cent monthly active usage, with employees generating around 7.5 million prompts every month. AI-led automation has translated into over 2.5 lakh full-time equivalent days saved every quarter, the company said.
What Microsoft's leadership said
Microsoft Commercial Business CEO Judson Althoff said AI's impact at this scale is no longer limited to productivity gains but is increasingly shaping how organisations operate, compete and grow.
Why it matters
The numbers point to a structural pivot: AI is moving from pilot programmes to becoming a default layer in client delivery and back-office workflows at India's largest software exporters. Notably, this is the first time all three majors have crossed the 1-lakh-seat mark on a single enterprise AI product within the same window — a signal that Indian IT is betting on Copilot-style assistants as a productivity floor, not a ceiling.
What's next
Microsoft said the next phase will focus on embedding AI deeper into client delivery and enterprise workflows. As of Wednesday on the BSE, TCS, Infosys and Wipro commanded market capitalisations of ₹8.22 lakh crore, ₹4.95 lakh crore and ₹2.17 lakh crore, respectively.