TCS, Infosys, Wipro cross 3 lakh Microsoft 365 Copilot users in AI push

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TCS, Infosys, Wipro cross 3 lakh Microsoft 365 Copilot users in AI push

Synopsis

India's IT Big Three just turned Microsoft 365 Copilot into the largest enterprise AI experiment on the planet — 3 lakh seats live in six months, each of TCS, Infosys and Wipro past the 1-lakh mark. With usage rates above 86 per cent and lakhs of FTE days saved, AI has quietly moved from pilot to production layer at Indian IT.

Key Takeaways

TCS , Infosys and Wipro have collectively deployed Microsoft 365 Copilot to over 3 lakh employees in six months.
Each firm has individually crossed 1 lakh seats , up from 50,000 in December 2025.
Infosys reports 91 per cent monthly active usage; TCS reports 86 per cent ; Wipro over 95 per cent .
Wipro says AI automation has saved over 2.5 lakh FTE days per quarter; TCS cites 20-25 per cent productivity gains in research and content.
Global 365 Copilot paid seats are around 20 million , with quarterly additions up over 250 per cent .
Market caps on the BSE : TCS ₹8.22 lakh crore , Infosys ₹4.95 lakh crore , Wipro ₹2.17 lakh crore .

India's top three IT services firms — Tata Consultancy Services (TCS), Infosys and Wipro — have collectively scaled Microsoft 365 Copilot deployments to more than 3 lakh employees within six months, marking one of the world's largest enterprise artificial intelligence (AI) rollouts, Microsoft said on Wednesday. Each of the three companies has now individually crossed the 1 lakh-seat threshold, expanding from roughly 50,000-seat deployments announced in December 2025.

Scale of the rollout

According to Microsoft, the milestone reflects a broader shift towards embedding AI agents into business-critical workflows across engineering, service delivery, productivity and operations. The expansion also positions India among the fastest-growing markets for enterprise AI adoption in Asia, with domestic technology firms leading large-scale deployment.

Globally, paid 365 Copilot seats have grown to about 20 million, with quarterly additions rising by more than 250 per cent, the company said.

What each company reported

At Infosys, Copilot adoption has expanded to more than 1 lakh employees, with monthly active usage exceeding 91 per cent as the firm integrates AI across delivery, engineering and corporate functions.

TCS said over 1 lakh associates have been enabled with the tool, with around 86 per cent actively using AI in daily work. Teams have reportedly logged productivity improvements of 20-25 per cent in research and content production, alongside faster insight generation.

At Wipro, Copilot deployment now records more than 95 per cent monthly active usage, with employees generating around 7.5 million prompts every month. AI-led automation has translated into over 2.5 lakh full-time equivalent days saved every quarter, the company said.

What Microsoft's leadership said

Microsoft Commercial Business CEO Judson Althoff said AI's impact at this scale is no longer limited to productivity gains but is increasingly shaping how organisations operate, compete and grow.

Why it matters

The numbers point to a structural pivot: AI is moving from pilot programmes to becoming a default layer in client delivery and back-office workflows at India's largest software exporters. Notably, this is the first time all three majors have crossed the 1-lakh-seat mark on a single enterprise AI product within the same window — a signal that Indian IT is betting on Copilot-style assistants as a productivity floor, not a ceiling.

What's next

Microsoft said the next phase will focus on embedding AI deeper into client delivery and enterprise workflows. As of Wednesday on the BSE, TCS, Infosys and Wipro commanded market capitalisations of ₹8.22 lakh crore, ₹4.95 lakh crore and ₹2.17 lakh crore, respectively.

Point of View

But the more important signal is the usage rate — 86 to 95 per cent monthly active. That suggests Copilot is no longer a perk; it is becoming a mandated layer in delivery. The strategic question for Indian IT is harder: if a 25 per cent productivity gain in research scales linearly, what happens to billable hours, bench economics and the pyramid model that has underwritten this industry for two decades? Microsoft wins either way; for TCS, Infosys and Wipro, Copilot is both a productivity tool and a pricing-model disruptor they will have to reprice around.
NationPress
19 Jul 2026

Frequently Asked Questions

How many employees of TCS, Infosys and Wipro use Microsoft 365 Copilot?
The three IT majors have collectively deployed Microsoft 365 Copilot to more than 3 lakh employees within six months. Each of TCS, Infosys and Wipro has individually crossed the 1 lakh-seat mark, up from around 50,000 seats announced in December 2025.
What productivity gains have the companies reported from Copilot?
TCS has reported productivity improvements of 20-25 per cent in research and content production. Wipro says AI-led automation has saved over 2.5 lakh full-time equivalent days every quarter, with employees generating around 7.5 million prompts monthly.
How widely is Copilot being used inside these firms?
Monthly active usage stands at over 91 per cent at Infosys, around 86 per cent at TCS, and more than 95 per cent at Wipro. This indicates Copilot has moved from pilot deployment to daily use across delivery and corporate functions.
How large is Microsoft 365 Copilot globally?
Microsoft said paid 365 Copilot seats have grown to around 20 million worldwide, with quarterly additions increasing by more than 250 per cent. The Indian IT deployment is among the largest enterprise AI rollouts globally.
What is the next phase of AI adoption planned by Microsoft and Indian IT?
Microsoft said the next phase will focus on embedding AI deeper into client delivery, business operations and enterprise workflows. This signals a shift from experimentation to AI becoming a core layer of enterprise infrastructure.
Nation Press
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