How Do Patience and Listening Shape Humane Governance?
Synopsis
Key Takeaways
- Patience and active listening are crucial for effective governance.
- Technology can significantly improve service delivery.
- Public grievances should be addressed through attentive listening.
- Responsible online behavior is essential in the age of social media.
- Historical figures serve as examples of compassionate leadership.
New Delhi, Dec 14 (NationPress) Highlighting the need for responsible and accountable actions in public service, Vice-President C.P. Radhakrishnan urged trainee bureaucrats on Sunday to become proficient listeners and prioritize the prompt resolution of tasks by leveraging technology for enhanced service delivery.
During his interaction with Officer Trainees from the Indian Police Service (IPS) and the Indian Forest Service (IFoS), the Vice-President stressed the significance of patience in public life.
He reflected on notable parliamentarians such as Atal Bihari Vajpayee, N.G. Ranga, and N.G. Gore, noting that their persistent public support derived from the caliber of debates in which they engaged.
He commented that in today’s social media landscape, where loud voices often dominate, such popularity tends to be fleeting.
The Vice-President emphasized that patience and active listening are vital components of effective and compassionate governance.
Listening to public grievances, he noted, often addresses a significant portion of the issue at hand.
While addressing the officers in the Special Foundation Course at the Haryana Institute of Public Administration (HIPA), he highlighted the value of continuous learning, commitment to dharma, and the necessity of patience.
He also discussed the challenges posed by information overload, misinformation, and negative news proliferated on social media.
Vice-President Radhakrishnan encouraged the officers to share positive and constructive narratives, stressing the importance of social responsibility when disseminating content online, and called for measures to foster responsible digital behavior.
In recalling Sardar Vallabhbhai Patel, the 'Iron Man of India,' the Vice-President underscored his crucial role in the unification of princely states and the founding of the All-India Services.
He compared Patel's complex task of uniting a linguistically and culturally diverse nation to that of Otto von Bismarck, who united Germany with a shared language.
Vice-President Radhakrishnan remarked that Patel's extraordinary accomplishment far exceeded comparable efforts globally.
He commended the role of the Union Public Service Commission (UPSC) in selecting qualified officers, alongside institutions like HIPA for providing essential training for public service.
As the country advances towards Viksit Bharat @2047, he urged the officers to fulfill their responsibilities in the spirit of the Bhagavad Gita, focusing on their karma and remaining steadfast in their dharma.