Ram Mohan Naidu: Protecting Passengers from West Asia Conflict Impact
Synopsis
Key Takeaways
New Delhi, March 21 (NationPress) On Saturday, Union Civil Aviation Minister Ram Mohan Naidu announced that the government is actively implementing measures to ensure that the repercussions of the ongoing conflict do not adversely affect airline passengers, while also introducing new initiatives aimed at enhancing passenger experience.
“There will be an impact on fuel prices, including Aviation Turbine Fuel (ATF), but this should not be passed onto the passengers,” the minister stated to the press, emphasizing the government’s commitment to maintaining affordable air travel.
He indicated that the Centre is engaged in ongoing discussions with airlines and various ministries, including civil aviation, external affairs, and petroleum and natural gas, to navigate the shifting circumstances and minimize any disruptions.
Referring to this as a “multi-departmental exercise,” Naidu mentioned that regular communication is maintained with airlines to ensure seamless operations and safeguard passenger interests.
Moreover, the minister showcased a series of new initiatives focused on enriching the passenger experience, particularly through the expansion of India’s aviation network under the UDAN scheme.
He revealed that the government has mandated airlines to provide at least 60 percent of seats free of charge regarding seat selection, addressing passenger concerns about additional fees.
Naidu also noted that airlines have been encouraged to adopt more flexible policies for carrying sports gear and musical instruments, in compliance with safety regulations. Additionally, efforts are underway to establish clear pet travel guidelines across all airlines.
Furthermore, the government is promoting awareness of passenger rights, including compensation for delays, cancellations, and other disruptions. These guidelines will be disseminated widely, including in regional languages, to enhance accessibility.
While addressing operational challenges, the minister acknowledged that certain airports in West Asia are currently inoperative due to the prevailing conditions. However, the government is proactively collaborating with airlines and international regulatory bodies to facilitate smooth travel on significant routes.
He reiterated that prioritizing passenger convenience is essential, and the government will continue to implement measures to fortify the aviation ecosystem while shielding travelers from external disturbances.